Senior Data Analyst

Red Engine
London
3 weeks ago
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About Us 

Hello, we are Red Engine, the team behind the award-winning global brands Flight Club and Electric Shuffle.We'reobsessed with disrupting the hospitality industry by creating and delivering the best possible experience - across all venues,productsand brands.   
 
Our central team covers the full spectrum of skills needed to bring each concept to life – from design to marketing, sales to interior design,peopleand training, to finance, gaming and HR and everything in between.  We’renot just a team of people, we are dreamers, artists, rocket scientists, content curators, forwardthinkersand the industry’s finest. We love what we do and are proud to be included in the Sunday Times Best Places to Work 2024 

With a total of 18incredible venues throughout the UK, and a further 14around the globe, we have ambitious plans and are passionate about developing new and exciting products, which meanswe’realways growing and looking for passionate people to join the family. 

 
The Job 

We’relooking for a commercially savvy,forward-thinking,Senior Data Analyst to join our Strategy & Insight team, helping to unlock meaningful insights across our hospitality brands. In this role,you’llwork closely with stakeholders across Marketing, Product, Operations and Commercial to deliver data-driven recommendations that shape strategic decisionswith a knack fororchestrating compelling data stories. 

Using your deep understanding of hospitality, customerand loyaltybehaviours,and business operations,you'lluncover opportunities for smarter engagement, operational efficiency, and performance optimisation. Whetheryou'reexploring guest visit patterns, optimisingour offering,or analysing performancetowards our KPI’s, your work will directlyimpacthow we grow and evolve as a business. 

This isan excitingrole for a sharp thinker who thrives in fast-paced, experience-led environments and understands thatdataisn'tjust numbers —it'sour story. 


Key Responsibilities will include: 

Insight Generation & Strategy: 

  • Own andmaintainthe architectureandstructurewithinour Power BI reporting suite. 

  • Own reporting outputs and elevate them through storytelling, clarity, and business relevance. 

  • Deliver actionable insights across guest behaviour,bookings, and experience touchpoints — using data to influence everything from loyalty engagement to product launches. 

  • Set the framework for analysingand optimisingcampaigns,product offering,gaming statistics,CRM journeys and loyalty initiatives across Flight Club and Electric Shuffle. 

  • Collaborate with key teams to definedata frameworks for trackingKPIsand performance andbuild self-serve dashboards that inform smarter decisions allowing teams to remain agile.  

Analytics Innovation & Collaboration: 

  • Build and refineinsight-ledmodels that supportactivities such asforecasting, segmentation, retention,predictive visit analytics,and guest lifetime value analysis. 

  • Supportmarket intelligenceand site performance by uncovering patternsin market dataand venue analytics. 

  • Mentor junior analysts and partner withengineersto ensure reliable, consistent data pipelines and system integration. 

Data Stewardship & SystemKnowledge: 

  • Champion clean, structured data –identifyingkey business information required for analysis and support the business process to manage this. 

  • Work closely with theadministrators and architectto align analytics with enterprise platforms like POS, CRM,bookingand loyaltyplatforms. 

  • Proactivelyidentifyandprovide solutions fordata quality issues and improve how insight flows through the business. 

  

To be successful in this role, you’ll: 

  • Solid  experience in analytics, with a strong focus on customer insight, commercial impact, and stakeholder communication. 

  • Advanced Power BI experience, including DAX, data model optimisation, and workspace management. 

  • Proficiencyin SQL andknowledge ofdatabricks,dbtand fabric. 

  • Strong knowledge of hospitality systems, booking flows,CRMand loyalty platforms — and how they power the guest journey. 

  • Proven experience designing A/B tests and using statistical techniques to interpret results. 

  • Strategic thinker with the ability to work independently, manage multiple priorities and clearly communicate to non-technical audiences. 

  • Experience in multi-site or international hospitality brands. 

  • Python, R, or other data science tools for modelling or automation. 

  • Creation of predictive algorithms/models usingdemand and supply data. 

  • A passion for gamification, loyalty mechanics, and behavioural economics. 

 

Whatyou'llget 

  • Competitive pay 
  • Annual bonus  
  • 33 days annual leave inclusive of Bank Holidays  
  • Fusion working (our team are regularly in our venues, working collaboratively in our bright offices in Angel, or focusing on individual projects with work from home Thursdays)  
  • Staff discount in all venues (50% off Sunday, Monday, 25% off Tuesday – Saturday, and free game hire)  
  • Private healthcare  
  • Regular team socials and weekly lunch in venue  
  • Monthly learning and development classes, quarterly teambuilding events  
  • Summer and Christmas socials  
  • Help @ hand 24/7 health support  
  • Free access to therapy, nutritionists, and physiotherapists  

Here at Red Engine, we believe our success begins and ends with our people. We are committed to a diverse culture where all our team feel respected and included.  We acknowledge the power that a diverse set of beliefs and perspectives can bring, and that a variety of voices strengthens our team, enhances creativity, and drives innovation. We welcome applications from candidates of all identities, including individuals of different races, ethnicities,gendersand sexual orientations. Ifyou'repassionate about contributing to a culture of inclusion and collaboration, please apply.  

 

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