Established in 2004,OLIVERis the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.
As a part ofThe Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. OurAI solutionsenhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.
Role:Senior Account Manager
Location:London, England, United Kingdom (3 days a week from our London offices)
About the role:
This is an exciting and challenging role for an experienced Senior Account Manager who will be joining our in-house studio team working with a global leader in the drinks industry across a portfolio of premium spirits, including their most premium whisky brands. The core role will focus on building great relationships with marketing professionals and managing a cross-departmental team of people to deliver return-on-investment for our clients.
The person in this role will be responsible for leading digital and social projects from start to finish and ensuring each is delivered to a high quality and aligns with our clients’ brief and business objectives. Experience with digital platforms and paid social media is a must.
At OLIVER, we build agency teams to work in-house in partnership with brands. This role will be sitting within the digital and social team we’ve created, working with a range of global-level clients and local markets around the world. We work within a hybrid set-up, which includes being present at the OLIVER office in Clerkenwell once a week, as well as the client’s award-winning office in Soho once a week.
What you will be doing:
- A deep understanding of the business; their needs, expectations and requirements in order to provide the best service and solution through close partnership with the client.
- Effective project management through the full lifecycle using project governance as directed by the client – escalating issues and proactively resolving problems, managing project resource and spend and making critical decisions.
- Have a great understanding of paid media on digital platforms including Meta, Snapchat and YouTube.
- Providing leadership to the cross-discipline agency teams working on your projects.
- Manage all day-to-day communications for projects you are working on – write status reports, contact reports, and ensure risk logs are thorough and up to date.
- Run account meetings and take responsibility for service levels and KPIs.
- Ensure proper performance tracking and reporting systems are in place to ensure programme can be tracked and measured according to the client’s needs.
- Be proactive and ready to roll up your sleeves to get stuck into all aspects of the work where required.
- Triage and improve the accuracy of client briefs, as well as effective briefing to creative teams.
- Delivering projects on time, on budget and to a high standard.
- Closely manage client revenue forecasts on a weekly basis and ensure target profitability achieved.
What you need to be great in this role:
- You’ve led accounts in an integrated or digital agency with minimum three years’ experience, managed multiple client stakeholders and produced work you are proud of.
- Enjoy leading a project from start to finish smoothly, spotting potential risks and pitfalls along the way and problem solving to resolve them.
- Ability to achieve growth in budgets within accounts.
- Being able to handle challenging situations and respond appropriately.
- Used to building and developing a strong network of relationships across a variety of stakeholders internal and external, from marketing managers to creative teams.
- Be committed to high quality output and service with an eye for detail.
- Excellent interpersonal skills.
- Strong organisational skills.
Our values shape everything we do:
BeImaginativeto push the boundaries of what’s possible.
Bealways learning and listeningto understand.
Beactively pro-inclusive and anti-racistacross our community, clients and creations.
OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.
OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.
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