Regional Service Manager Fire and Security

Fire and Security Careers
Redhill
2 days ago
Create job alert

Operations Manager - Fire and Security - Service Management, Account Management and Improvement (Surrey, South London, Kent, Sussex preferred) - £60000 - £70000 + Bonus/Commission+ Benefits

Required - FIRE ALARM AND ELECTRONIC SECURITY , Technical Account Manager/ Engineering Manager, Business Manager/ Branch Manager/ Service Manager, Operations Manager, Service Management = Operation Manager, KPI, SLA, leading team of Maintenance engineers

  • Location - Attend Surrey/ Sussex office 2-3 days a week, 2-3 days in South England visiting customers/ engineers
  • Benefits - c. £65000 (£60-70k) pa + Bonus + 33 days Holidays + progression opportunities + CarA or Car
  • Role - Manage 30+ staff (office Coordinators and Service engineers across South England
  • Person - Proactive, Tenacious, Professional, Can support Growth, Client Facing, Improver, Communicator, Service Delivery, Service manager, Operations Manager

FIRE AND SECURITY - OPERATION MANAGER/ SERVICE DELIVERY MANAGER/ CONTRACTS MANAGER/ REGIONAL SERVICE MANAGER OVERVIEW:

We are seeking a highly skilled Fire and Security SERVICE DELIVERY MANAGER or OPERATIONS MANAGER to oversee and manage the fire and security service engineer division. You as our Operations Manager or REGIONAL SERVICE MANAGER will be responsible for the efficient and effective delivery of fire and security services, ensuring compliance with industry standards, and optimizing operational processes. If you are an ideal candidate you will have a strong background in fire and security systems and possess excellent leadership and managerial skills of Maintenance Engineers and Service Delivery. You will be out and about in the field meeting customers, in office ensuring staff are planned and meeting engineers to manage communication, and improve the SLA, KPI and service improvement so all team and customers happy. A great role to account Manage, lead engineering team and improve.

JOB ROLE AREAS FOR OPERATION MANAGER/ SERVICE MANAGER (Fire and Security) -

Leadership and Team Management:

- Provide strong leadership and guidance to the fire and security team, fostering a positive work culture and motivating team members to achieve their goals.

- Manage and supervise a team of technicians, installers, and support staff, ensuring optimal resource allocation and utilization.

- Conduct regular performance evaluations, provide feedback, and identify training and development needs to enhance individual and team performance.

Planning, Service delivery and Customer SLA/ KPI achievement:

Improve the ability or team to deliver fire and security servicing for customers

- Monitor and evaluate operational performance, identify areas for improvement, and implement corrective measures to enhance productivity and customer satisfaction.

- Collaborate with other departments to streamline operations, optimize resource allocation, and drive continuous improvement initiatives.

Customer Relationship Management:

- Collaborate with the sales and business development teams to identify opportunities for growth and expansion within the fire and security division.

- Foster strong relationships with existing and potential clients, addressing their concerns and providing excellent customer service.

- Act as a point of escalation for client issues, ensuring prompt resolution and maintaining high levels of customer satisfaction.

SKILLS

- Proven experience in a similar role managing team of engineers, office staff and customers satisfaction for a fire Alarm and electronic security (Fire & security) service engineer provider in South East England (BAFE/ FIA/ NSI/ SSAIB etc) .

- Strong leadership and managerial skills, with the ability to motivate and develop a team.

- Exceptional communication and interpersonal skills, with the ability to build and maintain effective relationships with clients, engineers, office team and stakeholder

APPLY IF YOU HAVE MANAGED OPERATIONS or SERVICE ENGINEER TEAM FOR A FIRE AND SECURITY COMPANY

Apply now and let your skills shine in this exciting role. With a supportive and collaborative Director, development opportunities, and a diverse range of clients, this position offers the perfect platform for you to make a significant impact.

Join this growing Fire Detection, Fire Alarm, Fire and Security service engineering company, and be part of a company that values spark, wants personal growth, and rewards success. Don't wait any longer - submit your application today (if you are in SOuth of South Of South East, UK and have the industry experience working for a FIA/ BAFE/ NSI company). Apply Now if so!

Steve Eley - Fire and Security Careers (Eley Solutions Ltd) - Google us, Call us or send CV to apply

Fire & Security since 2001, and Fire and security Career Operates as Permanent Recruitment agency.


JTRA1_UKTJ

Related Jobs

View all jobs

Regional Engineering & Maintenance Manager

Remote Travel Business Development / Sales Coach - World #1 Franchise. - 19379

[Urgent] Global Product Senior Manager HR StafferExperience

Data Steward (Microsoft Dynamics CRM)

Data Steward (Microsoft Dynamics CRM)

Data Steward (Microsoft Dynamics CRM)

Get the latest insights and jobs direct. Sign up for our newsletter.

By subscribing you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

Navigating Machine Learning Career Fairs Like a Pro: Preparing Your Pitch, Questions to Ask, and Follow-Up Strategies to Stand Out

Machine learning (ML) has swiftly become one of the most in-demand skill areas across industries, with companies leveraging predictive models and data-driven insights to solve challenges in healthcare, finance, retail, manufacturing, and beyond. Whether you’re an early-career data scientist aiming to break into ML, a seasoned engineer branching into deep learning, or a product manager exploring AI-driven solutions, machine learning career fairs offer a powerful route to connect with prospective employers face-to-face. Attending these events can help you: Network with hiring managers and technical leads who make direct recruitment decisions. Gain insider insights on the latest ML trends and tools. Learn about emerging job roles and new industry verticals adopting machine learning. Showcase your interpersonal and communication skills, both of which are increasingly important in collaborative AI/ML environments. However, with many applicants vying for attention in a bustling hall, standing out isn’t always easy. In this detailed guide, we’ll walk you through how to prepare meticulously, pitch yourself confidently, ask relevant questions, and follow up effectively to land the machine learning opportunity that aligns with your ambitions.

Common Pitfalls Machine Learning Job Seekers Face and How to Avoid Them

Machine learning has emerged as one of the most sought-after fields in technology, with companies across industries—from retail and healthcare to finance and manufacturing—embracing data-driven solutions at an unprecedented pace. In the UK, the demand for skilled ML professionals continues to soar, and opportunities in this domain are abundant. Yet, amid this growing market, competition for machine learning jobs can be fierce. Prospective employers set a high bar: they seek candidates with not just theoretical understanding, but also strong practical skills, business sense, and an aptitude for effective communication. Whether you’re a recent graduate, a data scientist transitioning into machine learning, or a seasoned developer pivoting your career, it’s essential to avoid common mistakes that may hinder your prospects. This blog post explores the pitfalls frequently encountered by machine learning job seekers, and offers actionable guidance on how to steer clear of them. If you’re looking for roles in this thriving sector, don’t forget to check out Machine Learning Jobs for the latest vacancies across the UK. In this article, we’ll break down these pitfalls to help you refine your approach in applications, interviews, and career development. By taking on board these insights, you can significantly enhance your employability, stand out from the competition, and secure a rewarding position in the world of machine learning.

Career Paths in Machine Learning: From Entry-Level Roles to Leadership and Beyond

Machine learning has rapidly transformed from an academic pursuit to a cornerstone of modern technology, fueling innovations in healthcare, finance, retail, cybersecurity, and virtually every industry imaginable. From predictive analytics and computer vision to deep learning models that power personalisation algorithms, machine learning (ML) is reshaping business strategies and creating new economic opportunities. As demand for ML expertise continues to outstrip supply, the UK has become a vibrant hub for machine learning research, entrepreneurship, and corporate adoption. Whether you’re just starting out or have experience in data science, software development, or adjacent fields, there has never been a better time to pursue a career in machine learning. In this article, we will explore: The growing importance of machine learning in the UK Entry-level roles that can kick-start your ML career The skills and qualifications you’ll need to succeed Mid-level and advanced positions, including leadership tracks Tips for job seekers on www.machinelearningjobs.co.uk By the end, you’ll have a clear view of how to build, grow, and lead in one of the most exciting fields in modern technology.