Project Delivery Manager (Head of Project Management)

Be responsible for local projects delivery (from project planning, implementation, risk & cost control up to maintenance service delivery) and customer satisfaction. There will be an expectation for UK wide travel and onsite presence for most POC installations that Hanshow undertake. Traveling time can be 40%+ of working week Training Hanshow partners to be capable in successfully installing any POC or project rollouts Fully understand customer requirements for the projects, documenting and communicating these to the rest of the Hanshow Team. Create and communicate all required project documentation, including Project Scope, Project Plans, Record of Project Costs, and Risk Register. Communicate with team members where applicable, ensuring the achievement of the Project Plan. Mobilise all necessary resources for hardware delivery and installation, software & system deployment, upgrading, maintenance and technical support, etc. Record and distribute minutes of the project meetings. Organise and participate in project meetings (kickoff, clarification, weekly meeting, phase review, close meeting, etc.) Handle customer complaints of product problems, and follow-up internal improvement countermeasures, fast tracking and facilitating timely closure. Bachelor or master degree in relevant courses, IT-related background is preferred. ~5+ years’ experience in a Project Management Role within IT or communication industry. ~ A Track record of managing and motivating an installation team and partners. ~ Able to demonstrate a professional approach on project milestones and benefits. ~ MS Office skills especially in PowerPoint and Excel. ~ Prince2 or PMP qualified is a plus. ~ Full UK driving license. Competitive salary in the relevant industry. Fast-growing market with promising opportunities on career development pan-retail sector, possessing strong independent R&D, software & hardware integration Based on IoT, AI and big data technologies, Hanshow provides customers with integrated digital store solutions, including Electronic Shelf Labels (ESL), fullscene marketing, AIoT technology and a range of other applications. countries, Hanshow has been a trusted partner among retailers worldwide, with a reach of over 50% of the top 100 global retailers and 66% of the top 100 domestic retailers.