About Intent HQ
Recognised by the Financial Times as one of the FT1000 Fast growing companies in Europe in 2022 and 2023, Intent HQ is a leader and innovator in Customer AI Analytics and Data Science with a blue chip international enterprise customer base and solid financial backing from our investors. Our mission is to become the world’s preeminent Customer Intent platform by bringing together privacy-first signals intelligence, proprietary behavioural AI/ML analytics & uniquely accessible enterprise insights into a single platform that organisations will use to build more genuine, sustainable and profitable relationships with their customers. Our initial focus solved problems for clients in the telecommunications sector, including Verizon & Orange. We have since expanded into the Financial Services, Retail and Social Media sectors including HB Reavis and Zurich Group as clients to name a few.
Our clients typically have tens of millions of customers and billions of interaction events each day. We have developed our platform to handle data at this enormous scale efficiently. Intent HQ is unique because weve focused on understanding customer interaction data. We do the hard-specialised work leaving our clients free to focus on integrating the insight into their business, with one Client seeing an additional £26m annual revenue as a result of using our products and services.
Intent HQ is an exciting place to work, we are very proud to have made our debut on the FT1000 Fastest Growing Companies in Europe for 2022! We have a talented team of circa 100 -people (and growing!) based in & around London, Barcelona, Lisbon and New York & Tel Aviv, collectively speaking over 15 languages!
Why Join Us:Exciting Work Environment:Work on cutting-edge technology at the intersection of AI and data analytics.
We are Winners:AI Company of the year 2024 & Best in Tech Employer Women in Tech awards 2022 & 2023
Impactful Role:Directly influence the company’s legal and risk management strategies.
Growth Opportunities:Advance your career in a fast-paced, innovative industry. IHQ Data Scientists provided training days to keep ahead of the latest AI industry trends.
Hybrid working:Work from our London office 2 days per week with the rest remotely.
The Opportunity:
As a Principal Data Scientist at Intent HQ, you will help answer questions like:
Howdo we create the most powerful predictive customer embeddings from customer data in a privacy-safe way?
Whatare the trade-offs between optimising for marketing goals and customer experience?
Howdo we create the richest behavioural insights that help us balance between them?Canwe pre-train models to deploy out-of-the-box insights to new customers?
Howdo we leverage customer response data to continuously and automatically adapt and improve our models in production?
We’re looking for an individual contributor who will lead a cross-functional team of data scientists and ML Engineers, responsible for delivering amazing new capabilities to our customers. As a senior member of the Data Science community here at Intent HQ, you will mentor and guide more junior data scientists, providing technical guidance and fostering a culture of continuous learning. We will also invest in your development through training opportunities to keep you up to date with the latest research trends.
As a Principal Data Scientist you will drive an innovative R&D roadmap in close collaboration with a Senior Technical Product Manager to achieve clear business outcomes. Your thought leadership on ML techniques and commercial AI will help the Product and Sales teams communicate effectively about the AI capabilities you are building.
Qualifications:
- Master’s or Ph.D. in Data Science, Computer Science, Statistics, Mathematics, or a related field.
Experience:
- 6+ years as a Data Scientist with a proven track record of delivering machine learning models and insights on large-scale data sets.
Technical Skills:
-Production level coding proficiency in programming languages such as Python with experience in machine learning frameworks such as PyTorch and Scikit-Learn. Solid and broad knowledge of Machine learning theory including statistical methods, synthetic data creation, and modern deep learning techniques such as transfer learning.
- Continuous delivery of robust data science capabilities into production using Agile frameworks (e.g. git, scrum, model monitoring).
Analytical Skills:
- Comfortable working with a product manager to translate business goals into machine learning proposals which can be qualitatively and quantitatively evaluated.
- The ability to interrogate complex datasets and problem solve creatively.
- Research skills required to independently discover, apply and critically evaluate state-of-the-art ML techniques.
Leadership Skills:
- Experience in leading DS projects end to end with successful deployments into production.
- Excellent communication and presentation skills, with the ability to convey technical information to non-technical stakeholders.
Preferred Qualifications:
- Experience with scalable solutions to exploit very large datasets (e.g. PySpark and Kubernetes).
- Experience in customer marketing insights.
Reporting line:Reporting to the Director of Data Science.
Diversity & Inclusion
Intent HQ is an equal opportunities employer with an ethos of commitment to promoting and practicing diversity, equality and inclusion at work. At IHQ, different perspectives, ideas and experiences are valued and respected, with fair and equal opportunities provided for all. Our diversity and inclusion efforts have been recognised with us winning two consecutive Women in Tech UK Awards, under the Best Tech Employer (51-149 Employees)’ category & being shortlisted for the Best Employer for Parental Support award - an achievement we are very proud of. This year in 2024 we have been nominated again for the Best Tech Employer and our in-house recruiter has been shortlisted for the Best In-house Recruiter award!
Our Culture
Working for Intent HQ, you have the opportunity to work with cutting edge technology in an environment where you are encouraged to think and act outside traditional methods. We are a growing business with a flat structure meaning everyone is visible and able to make an impact, not just in their own role, but across the business on a daily basis. We promote a collaborative, innovative and sociable culture, oriented towards performance and competitive advantage. Our DNA is made up of flexibility to all staff with a family friendly approach and focus on personal development. We have high expectations and pride ourselves on our cultural standards.
Benefits
- Flexible working
- Free breakfast daily (when in the office)
- 26 days holiday (increasing with service)
- Pension scheme
- Income Protection with Employee Assistance Programme
- Life Assurance
- Oliva Mental Health platform and counselling
- Higher than statutory maternity/paternity benefits
- Work socials
- Wellbeing programme
- Cycle to work scheme
- Training opportunities
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