Principal Architect (Developer Experience)

Vonage is a global cloud communications leader that helps businesses accelerate their digital transformation through our fully programmable Unified Communications, Contact Center Applications, and Communications APIs.

Why this role matters:

We are in changing times where industries merge, new business models emerge, and network and system architectures are reshaped. New technologies come into play as well as deployment of existing ones. It is as important as ever to keep up with the technology evolution and take advantage and use them to Vonage’s best.

Modern mobile networks have advanced and intelligent capabilities, which have historically been inaccessible to developers. Now we are making network APIs accessible globally, with a vision that new applications will work anywhere and on any network, making it easier and quicker for developers to innovate. Easily accessible advanced network capabilities will open up the next frontier in app development and empower developers to create new use cases across many sectors.

Vonage is leading the change in the industry and to accomplish this in the most efficient and effective way, a clear governance structure and strong execution engine will be critical. Architecture is a cornerstone for the future success of Vonage.

As a Principal Architect for Developer Experience, you will be a key driver in transforming how developers interact with Vonage's CPaaS and Network APIs. You will be part of a team responsible for defining and evolving the holistic architecture for Vonage, with a specific focus on optimizing the developer journey. This involves collaborating closely with architects across Vonage and Ericsson. Your expertise in AI and developer tooling will be crucial in shaping the future of our developer ecosystem.

What you will do:

• Champion the developer experience across Vonage offerings, ensuring our architecture enables best-in-class developer experience.
• Define and drive the architecture needs for our developer experience, incorporating best practices for API design, documentation, SDKs, and tooling.
• Identify the need for, drive, and participate in architecture evolution studies focused on developer experience, ensuring alignment with business and technology strategy.
• Collaborate with the architecture community to guide the development of enterprise standards, frameworks, and roadmaps that prioritize developer-centric design principles.
• Contribute to and participate in architecture governance bodies across Vonage, ensuring a well-structured and aligned enterprise architecture that supports developer success.
• Stay up to date with emerging technologies and trends in developer experience, AI, and API design.

What you will bring:

Technical Skill:

• CPaaS & Network APIs: Deep understanding of communication platforms as a service (CPaaS) and network APIs, including their architecture, functionality, and common use cases.
• API Design & Development: Expertise in RESTful API design principles, API gateways, and API documentation tools.
• Developer Tooling: Proficiency with modern developer tools and technologies, including SDKs, code editors, testing frameworks, and CI/CD pipelines.
• AI & Machine Learning: Experience with applying AI/ML techniques to improve developer experience, such as natural language processing (NLP) for documentation and chatbots, and machine learning for personalized recommendations.

Soft Skills:

• Communication skills, ability to articulate complex technical concepts to both technical and non-technical audiences.
• Strong leadership skills, proven ability to lead and motivate in an individual contributor role.
• Ability to collaborate effectively with cross-functional teams and stakeholders.
• Adaptability: stay up-to-date with emerging technologies and industry trends.

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