MI and Data Analyst - Multi-Lines Insurance

We use our expertise and products to craft customer experiences. Our range of services helps global brand acquire, engage and retain choice-rich customers.

© 2023 Collinson International Limited. Registered in England & Wales under registration No. 2577557
Registered address : 3 More London Riverside, London, SE1 2AQ, United Kingdom.

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers.

Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.

We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.

Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.

Never short of ambition, the success of our business is delivered through the diverse and talented team of over 2,200 global colleagues.

Purpose of the job

This is an opportunity to work closely with and support the pricing and underwriting strategy and development of the current portfolio and new business within Multi-Lines.

The role will be part of a multi-disciplined commercial and technical team with the potential to have a client facing aspect to it that includes a range of audiences and levels of seniority.

Key Responsibilities 

• Production of regular MI reports for both internal and external customers, for example monthly performance trackers and client presentations, across the Multi-Lines Insurance line of business (LOB)
• Ensure all data used is current and accurate and act as the primary point of contact for data related issues and queries for the Multi-Lines Insurance LOB
• Building management information outputs for monitoring key performance indicators.
• Presenting modelling outputs, justifying results in business language to a range of audiences, including senior stakeholders
• Work with key stakeholders to ensure all requirements gathering and analysis tasks are accurately planned within overall agreed timeframes
• Work with stakeholders (both internal and external) to elicit requirements for data to support the Multi-Lines Insurance LOB
• Work with Development, QA and Production Support teams to communicate, verify, and support testing and data related functionality changes
• Manage downstream data quality issues with Underwriters, Commercial teams, and Partners
• Stewardship of all data for Multi-Lines Insurance LOB

Knowledge, Skills and Experience Required

• Microsoft Office, especially Excel, essential
• Experience of Microsoft Power BI desired
• Minimum 2 years’ experience working with data in general insurance
• Collaborative stakeholder skills to proactively engage and bring together process, functional and commercial owner
• Comfortable working on their own initiative to support the whole team in achieving success
• Strong focus on delivery, cutting across different job levels and departments
• Ability to manage multiple stakeholders internally and externally
• Effective relationship builder
• Strong communication skills

Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.

We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.

In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).

If you need any extra support throughout the interview process, then please email us at