Junior Technical Writer

FD Technologies
County Down
10 months ago
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About KX

Our mission is to accelerate data and AI-driven innovation with high performance analytics solutions, enabling our customers to transform into AI-first enterprises. KX is trusted by the world's top investment banks & hedge funds, aerospace and defense, life and health sciences, semiconductor, telecommunications, and advanced manufacturing companies.

Time series and vector data analytics and management are at the heart of our products, independently benchmarked as the fastest on the market. They help our customers process data at unmatched speed and scale and empower LOB leaders, developers, data scientists, and data engineers to build high-performance data-driven applications and turbocharge their favorite analytics tools in the cloud, on premise, or at the edge.

KX technology enables the discovery of richer, actionable insights for faster, better informed decision making which drives competitive advantage and transformative growth for our customers. KX operates across North America, Europe, and Asia Pacific.

Role Overview:

As a Junior Technical Writer at KX, you will work under the guidance of the Editor-in-Chief to help create and maintain user-facing technical documentation. Your responsibilities will include content organization, verifying completeness, proofreading, and upholding high writing standards. Your primary goal will be to enhance the user experience through the software documentation you help produce.

Responsibilities:

· Assist in organizing KX's technical documentation to optimize accessibility and clarity.

· Help determine the most effective structure for presenting information, ensuring optimal reader comprehension.

· Collaborate with subject-matter experts to ensure accuracy and thorough coverage of specialized topics.

· Conduct reviews and copyediting of content produced by team members.

· Maintain awareness of competitors' documentation to inform our approach.

· Manage timelines to align documentation delivery with software release schedules.

Additional Responsibilities:

· Work with the Documentation team to ensure consistency and alignment in documentation efforts.

· Continuously enhance documentation quality by incorporating user feedback and industry best practices.

· Research and stay up-to-date with the latest technological advancements to accurately reflect product features.

Requirements:

· Bachelor's degree in English, a Computer Science field, or a related area.

· Strong command of writing style, grammar, and punctuation.

· Eager learner, especially in technology and its associated concepts.

· Some experience in technical writing; familiarity with documenting data platforms is a plus.

· Strong attention to detail, organizational skills, and the ability to work within a collaborative team environment.

Desired Skills:

· Basic experience with GitHub/GitLab and CI/CD pipelines.

· Familiarity with Markdown.

· Ability to understand and edit JavaScript, HTML, XML, and stylesheets.

Benefits:

· A salary that reflects the candidate’s experience, our pay policy, and the labor market.

· Individually tailored training and skills development.

· Up to days of paid annual leave.

· Private healthcare package, including coverage for partners and children.

· Employee Assistance Programme providing access to mental health support.

· Generous maternity and paternity package.

· “KX For Good” Program: We offer our team members Volunteer Days to actively participate in initiatives that bring about positive change in our local communities.

Why Choose KX?

At KX, we're more than a technology firm; we're a family! Embrace flexible work hours, a competitive salary package, and a dynamic, inclusive culture that honors diversity and individuality.

· Curious by Nature: Curiosity is our DNA! Engage in dedicated weekly learning sessions to fuel your inquisitive mindset. Explore uncharted domains, acquire data-driven expertise, and stay ahead of the curve. We're dedicated to nurturing your growth and empowering you to scale new summits!

· In it Together: Impact matters! Through our engaging "KX For Good" volunteer initiatives, you can make a positive difference in your local community.

· Recognize & Celebrate: Your relentless effort and commitment won't go unnoticed! Our exceptional reward and recognition framework applauds your dedication and contributions. At KX, we uplift and celebrate every milestone in your journey to success!

Don't wait! Join the KX family and contribute to shaping the future of technology.

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