ABOUT DECODED

We are Decoded, the pioneers of transformative technology education. We help some of the world's largest and most technologically progressive organisations up-skill and inspire their employees through training programmes and workshops.

We democratise cutting-edge data skills, and help transform traditional businesses into tech companies. We give our learners the skills and confidence to embrace the future of work.

OVERVIEW

Decoded is looking for an Internal Quality Assurer (IQA) to join our Quality and Compliance team for the delivery of the Data Analyst Level 3 & 4 standards, the Digital Support Technician Level 3, Digital Product Owner L4, and the L6 Machine learning standards. As an IQA you will work collaboratively to ensure a consistently excellent standard of assessment and educational practice. This is a new and growing team and an opportunity for the right person to have a significant impact on a growing business.

ACCOUNTABILITIES

As the IQA you will be accountable for maintaining excellence by:

• Delivering the IQA function, IQA sampling, and other IQA duties, ensuring the effective delivery and quality assurance of all qualifications to awarding body standards.

• Working collaboratively with the IQA Manager and Head of Quality to prepare performance reports.

• Undertaking performance reviews with relevant key stakeholders as well as maintaining up-to-date centre policies and coordinating staff CPD activities.

• Escalating IQA risks & issues.

• Working cross-functionally with quality, operations, and product, aiding in ongoing developments and compliance overviews.

• Familiarising yourself with Decoded’s Curriculum and delivery model/s.

• Liaising with the product team to plan & implement curriculum design to ensure learner resources are current and fit for purpose, including wider curriculum topics.

• Liaising with Awarding Organisations [SkillsFirst] to agree to sampling timeline and lead on External Quality Assurance (EQA) visits.

• Liaising with End Point Assessment Organisations (EPAOs) and other awarding bodies where needed, acting as centre manager.

General Duties:

• Maintaining full compliance in line with standard criteria, EPAO requirements, awarding bodies, company strategies, policies, and procedures.

• Monitoring the internal quality assurance of the Learner Success team through managing a schedule of verification and sampling and performing OTLAs.

• Ensuring accuracy and consistency of decisions and feedback to learners & LSCs.

• Planning and implementing a comprehensive monthly standardisation programme.

• Providing feedback and support to LSCs to develop their practice, ensuring that they have the skills, knowledge, and competence to fulfil their role.

• Ensuring all assessor development observations and standardisations are planned and carried out in a timely manner to facilitate the development of a highly skilled and effective delivery team.

• Supporting CPD strategies across the business, including the delivery and assessment of the TAQA qualification.

• Delivering in house training where needed.

• Driving compliance and continuous improvement in assessment & IQA practice.

• Contributing to cross-functional projects to support the delivery of all the standards

• Supporting self-assessment and Ofsted readiness work.

• Monitoring learner progression and escalating any concerns.

• Giving feedback to individuals on assessment decisions and offering guidance and support.

• Ensuring all IQA documentation is completed, adhering to Awarding Organisation and company standards.

• Maintaining the integrity of all programs by reporting any suspected malpractice or maladministration.

• Updating job knowledge by participating in educational opportunities, reading trade publications and attending networking events.

SKILLS & BEHAVIOURS

Your performance will be measured by and driven by a mindset built on:

• Striving for excellence in everything you do

• Not accepting mediocrity in yourself or the team around you. Building brilliant, collaborative, and productive relationships with colleagues and partners alike

• Solving problems elegantly and creatively: “Find a way or make a way.”

• Taking accountability for your own success and the success of others

• Excellent communication and interpersonal skills

• Proven experience of prioritisation and organisational skills with the ability to meet deadlines often under high pressure

• Working flexibly as part of a growing team to meet the needs of teams and learners

• Ability to work alone using initiative and discretion

• Exceptional attention to detail to deliver timely, quality results

WHO ARE YOU?

You are:

• A diligent practising IQA with data experience

• Experienced with Data or Digital standards

• Confident in leading all IQA activities

• An excellent communicator

• Proficient at establishing, implementing, and improving rigorous processes

• Experience with remote teams and remote technologies

• Self-motivated and a problem solver who takes initiative

• Excited to work within a small, tight-knit team that prides itself on efficiency and productivity

• A team player who is eager to improve work wherever possible and contribute to overall morale

• Always keen to learn, improve, and stretch your own knowledge, skills, and behaviour

• Passionate about technology and ongoing learning

Bonus:

• Data Science skills and knowledge

• Familiar with EPAO processes

• Familiar with chairing AB visits and approvals when necessary

TEAM REPORTING & STRUCTURE

This role will report into the IQA Manager as part of the Quality and Compliance Team.

DAY-TO-DAY

You will be in control and responsible for your time. You plan your working day around the best outcomes for success, identifying and prioritising projects against business needs.

This role is offered in a part-time capacity, ideal for someone seeking flexibility while making a meaningful contribution to a dynamic and growing business. Approximately 4–5 hours per day, ideally between 10:00 AM and 2:00/3:00 PM. While the position is currently structured as part-time, there is potential for future adjustments based on business needs and the right fit.

BENEFITS

Apart from the above, working at Decoded means you’ll get:

• 33 days leave per year for a full-time equivalent role (inclusive of bank holidays) and extra tenured holiday, enabling team members to gain an additional day for every year you are with us (after the first 2 years) up to a maximum of 8. We also close the office for two full weeks at Christmas at Decoded's discretion, which does not come out of your holiday allowance. Annual leave allowance will be pro-rated for part-time working upon agreed working hours

• Flexible working, including work-from-home

• Modern, flexible and fully serviced offices at WeWork

• Private health care including dental, GP and hospital cover and a gym discount to help you prioritise your wellbeing

• Travel insurance

• Social events including Christmas get-togethers.

• Continuous learning and development. You will be challenged with lots of responsibility and exciting projects in an environment that encourages learning, creativity, personal growth, and collaboration

• Free monthly lunches
  

Salary band 

The full-time equivalent for this role is £38,000 - £44,000. Part-time salary will be pro-rated upon agreed working hours. A minimum of 20 hours per week is required.

Decoded is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We welcome applications from everyone, regardless of their ethnicity, gender, transgender, age, disability, sexual orientation or religion.