Description

The team sits within the Chief Operating & Controls Office in People & Places, yet we work closely with our friends in Consumer Relationships to deliver our branch strategy. Over the past year, we have been working on an integrated plan, bringing together a variety of programmes which touch our branches and building an ecosystem view to enable us to better sequence change and deliver what matters most to our colleagues. Our core strategy covers the material ‘bring to minimum’ standards (e.g. ensuring our branches are wind & watertight, improving staff rooms etc.) for over 200 branches across 2024/2025 and builds the backlog to bring our estate to future standards in 2025+. 

Our team also works alongside Construction & Standards, Health, Safety & Wellbeing, Workplace Design, Workplace Experience & Facilities Management, Asset Management, Places Investment and Change Delivery to help enable the delivery of better branch workplaces for our colleagues. With so many teams working on improving our branches, you’ll display a positive can-do attitude and have the ability to form excellent relationships at all levels.

The role will place you into a small but high impact, friendly, and dynamic group of people who work collaboratively to make the changes happen faster. We often support each other and wider People & Places priorities, so you may get involved in projects outside of immediate team remit.

In this varied role, you’ll:

Analyse and interrogate data from disparate sources and systems, to produce meaningful insight.

Use data to identify issues, inform decision making and support prioritisation decisions.

Run monthly and ad hoc reporting, ensuring high quality inputs to various forums, to inform actions.

Build and maintain data solutions e.g. Power Bi.

Support the development of branch standards, working across teams to collaborate and using multiple data sources to develop models.

Use existing skills in process mapping and systems thinking to help maintain current and build new process maps which drive efficiency and improve how we do things.

What you’ll need:

Data savvy- experience extracting insights from various data sources and translating detail into meaningful messages, to draw appropriate conclusions and make recommendations. You’ll love data and turning it into action.

Technical- highly skilled in Excel and its formulas and in the usage, development and maintenance of PowerBI or Tableau reporting solutions and modelling business processes (e.g. Visio)

Storytelling– effective communication abilities, articulate and experienced in supporting report writing

Collaboration– within and across teams, working multi-functionally with a diverse group of colleagues

Solving problems- a keen curiosity & experience in problem solving with ability to think critically and creatively. You’ll breakdown complexity into logical structure, whilst understanding the big picture

Self-motivation– proactively identify issues / opportunities & address them.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our colleagues to feel that they belong and can be their best, regardless of background, identity Governance or culture. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 28 days’ holiday, with bank holidays on top A variety of wellbeing initiatives and generous parental leave policies

We're driven by a clear purpose; helping Britain prosper. Our colleagues are passionate about making a difference to customers, businesses and communities.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where everyone is able to make a real difference!

If you're excited by the thought of becoming part of our team, get in touch. We’d love to hear from you!

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.