We are Vitesse – the treasury and payment partner of choice for insurance. 

Formed in 2014 by a team of proven FinTech entrepreneurs, we are an FCA-regulated business providing global claim funds management and payment solutions. Operating one of the largest banking and payment settlement networks in the world, we give our customers direct access to 200 countries and currencies. Through a single integration, insurers can use this network to pay claims in as fast as 45 seconds and deliver a superior claimant experience. Our market-leading treasury proposition provides insurers with transparency and control over their claim funds, even when delegated to third-parties, allowing them to have their money in the right place, at the right time, to make that all-important payment when customers need it most.

With over 230 employees across our London headquarters, Europe, and the US, $93m Series C funding secured, our US licence approved and exceeding £10bn in processed transactions, we are only just getting started.

We are collaborative, customer centric and work with integrity, whilst partnering with some of the biggest insurance leaders including Lloyd’s of London and Many Pets. We take huge pride in our company culture, ensuring that everyone has a part to play, an opportunity to be heard, be involved, and the ability to make a real difference.  As we continue to scale up, we want like-minded humans to join us on this exciting journey. Areyouready? 

The Role: 

The Head of Platform Data will work alongside the VP(s) of Product Engineering to create a world-class SaaS platform experience for our clients. The frameworks and solutions they shape will be responsible for driving real-time, embedded platform insights to expand on our extreme observability strategy for our treasury clients. This role is not about traditional Business Intelligence (BI) and instead focuses on harnessing data in real-time to influence customer/platform behaviour to ensure that the right money, is in the right place, at the right time.

Our SaaS platform is based on .Net, hosted in Azure. We use Databricks on AWS for our current BI-focused data warehouse.

Applicants with the following systems experience will be preferred:

Your Responsibilities:

Real-Time Data Strategy:

• Develop and implement a comprehensive strategy for real-time data processing, and analysis, to support our product development teams as they work to improve our delivered platform experience with relevant real-time treasury and payment insights.
• Collaborate with product squads to embed data insights directly into the platform, enabling real-time decision-making for end-users.
• Lead initiatives to integrate advanced analytics and machine learning algorithms into the platform for predictive insights.
• Technology Stack Leadership:
• Stay abreast of the latest technologies and tools in data analytics, ensuring the platform's data infrastructure remains cutting-edge and scalable.
• Collaborate with the engineering team to implement and optimize data pipelines for real-time data processing

Cross-Functional Collaboration:

• Work closely with business stakeholders, product managers, UX/UI designers, and software engineers to understand business requirements and translate them into actionable data insights to support our merchants in their day-to-day interaction with our platform.
• Foster a collaborative culture that values data-driven decision-making across all departments.
  
  

Performance Monitoring and Optimization:

• Deliver production quality, robust data platforms and pipelines to ensure that our data products are available 24x7 to our global customers
• Establish KPIs for platform performance and user engagement, implementing monitoring systems to track and analyse these metrics in real-time.
• Develop strategies to optimize platform performance based on real-time insights and user behaviour.

Requirements

• Hands-on knowledge and experience of relevant embedded data frameworks. These are examples but we are keen to hear from candidates that have strong opinions on what a great stack will deliver:
• Real-Time Data: Apache Kafka, Flink, Confluent, Redis
• Fast Analytics: Amazon Redshift, Azure Functions
• ETL: AWS Glue, Azure Data Factory
• Datawarehouse: Databricks on AWS
• Demonstrated success in implementing real-time data solutions and leveraging them to enhance user experiences.
• Proven experience (4+ years) in an engineering leadership role ready to build a small team of experts that will provide enabling frameworks to our product squads.
• ·Excellent stakeholder management and ability to work with entrepreneurs, product owners, sales and clients

Benefits

• • 25 days Holiday per year (increasing by 1 day per years' service, up to 30 days) + Bank Holidays  
  • Hybrid working arrangements – minimum 2 days in the office, Tuesday - Thursday 
  • Contributory pension scheme  
  • Enhanced Parental leave   
  • Cycle to Work Scheme  
  • Private Medical Insurance with AXA 
  • Unlimited access to therapy sessions through our partner, Oliva   
  • Discounted Gym membership through Gympass 
  • Financial Coaching with Octopus Wealth  
  • 2 days of volunteering leave per year  
  • Sabbatical after 5 years’ service   
  • Life Assurance - MetLife (UK employees only)
  • Ongoing Learning and Development to support you reach your career goals  

We are Vitesse – the payment provider of choice for the insurance and treasury industry.  

Formed in 2014 by a team of proven FinTech entrepreneurs, we are an FCA regulated payments business that is driven to be the payment partner of choice for the insurance market, by providing global payment services and treasury optimisation.  Operating one of the largest domestic banking and payment settlement networks in the world, we give our customers direct access to more than 170 countries and territories, covering over 110 currencies. Through a single integration, insurers can use this network to pay claims in as fast as 45 seconds, delivering a better customer experience to their claimants.  Our market-leading treasury optimisation service brings complete control and transparency to insurers and allows them to have their money in the right place, at the right time, to make that all important payment - fast, and when their customers need it most.   

With now over 160 employees across Europe and our London headquarters, $26m series B funding in 2022 in the bag and approaching £8bn in processed transactions, we are only just getting started.     

We are collaborative, customer centric and work with integrity, whilst partnering with some of the biggest insurance leaders including Lloyd’s of London and Many Pets. We take huge pride in our company culture, ensuring that everyone has a part to play, an opportunity to be heard, be involved, and the ability to make a real difference.   

As we continue to scale up, we want like-minded humans to join us on this exciting journey.  Are you ready?  

Vitesse at our best – our values 

The Vitesse values are a true reflection of what it takes to thrive in our business, so it’s important to us that any employee who joins our business is aligned with these 3 attributes 

Confident Humility 

We don’t do ego and we know that unless we all win, none of us win. We admit when we’re wrong, ask for help and always think about the wider business before ourselves.

Driven to Succeed 

We see the opportunity ahead of us and we won’t stop until we fulfil the potential we know we have. We hold ourselves to high standards and deliver high quality outcomes for Vitesse and our customers.  

Tenacious Responsibility 

We take ownership for our actions and decisions, and face into the challenges that come our way. We are committed to seeing things through to completion, even in the face of adversity. 

We are an Equal Opportunity Employer  We are committed to creating an inclusive environment that enables everyone to perform at their best, where we recognise the rights of all individuals to mutual respect and where there is an unbiased acceptance of others. Our policies and practices aim to promote an environment that is free from all forms of Unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly and with dignity and respect.