Events & Groups Manager

Why Join The Vineyard?Our hotel is a spectacular 5 red star hotel and spa, renowned for its impeccable service, 3 AA Rosette restaurant, luxury bubble spa and award-winning 30,000 bottle wine cellar. As a premier wine destination, and a foodie one too, we offer a relaxed, informal and contemporary experience with a team that have individual personalities that shine through.Role Overview:As an Events & Groups Manager,you will demonstrate an exceptionally strong focus and drive to deliver and exceed revenue objectives. You will be responsible for the day to day management and supervision of the regionally based Groups & Events team. You will: effectively promote all the hotels facilities and services to achieve the maximum sales revenue and client satisfaction for each event; ensure that each booking is handled efficiently from client enquiry through to arrival and departure; maintain accurate status and administration of all bookings in our property management system and communicate effectively with clients and Operations teams at each hotel ensuring the success of each event.Main Responsibilities:Ensuring the team proactively sell and promote all of the Hotels and their facilities to achieve Events & Groups budgets for each hotelAssisting the Group Director of Sales, whilst working with the Revenue team and Hotel General Managers to agree Conference & Event budgets for each hotelEnsuring the department produces high quality booking detail and admin, allowing our Operations team to deliver excellence for our clientsWorking with the team to exceed department KPI and targets based upon net revenue, Conversion and Client SatisfactionEnsuring the required Revenue and Forecast reporting is produced on a weekly and monthly basis.Taking responsibility for customer satisfaction, recruitment, staff training, monitoring staff performance and increasing sales.An opportunity has arisen to be a part of our dynamic and driven sales division, in the role of Event & Groups Manager, based in Newbury.About you:You will be a true people person, dedicated to the development and growth of our people and our culture. Through your personal credibility you will naturally create, develop and sustain high trust relationships with all stakeholders. You will have a real passion for events, and you will have excellent attention to detail in order to provide consistent standards. You will be great at multi-tasking, you will be efficient at solving guest/client enquiries and all with a smile and infectious personality!We love to welcome people with different experiences and from different places into our Apex family. We want to ensure you get the best experience from the role you begin your journey with us in. To excel within this role, you will have:Previous Hotel Event and/or Group rooms manager or assistant manager related experienceStrong leadership skillsTrack record of working to high standard/attention to detailPrevious experience of working in a fast-paced environmentExcellent customer service and communication skillsAbsolute attention to detail and flexibility are required in response to changing client requestsExcellent sales techniques in order to maximise sales revenueYou will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:30 days holidayTraining and development from day oneEmployee events and celebrationsInhouse company interactive employee communication APPEntry to our state-of-the-art gym and poolsHealthy meals to enjoy while you're working.Access to an external Employee Assistance ProgrammeFinancial Wellbeing App Wagestream, allowing you the flexibility to get paid earlier than your normal monthly pay date.£200 referral bonus when your friends or family join the team.Following your first successful 3 months, youll also receiveAccess to our discounts and wellbeing platform Treat Yourself Here, unlocking savings and experiences for you and your family.Involvement in our employee of the quarter and annual recognition schemesLong service recognitionProbation pass and annual anniversary complimentary guest experience overnight stay and dinner for two50% discount in our restaurantsCycle to Work SchemeDiscounted room rates for employees, friends, and familySpa treatments and product discountsCritical Illness & Life Assurance coverWe encourage you to bring your true self to work. Well provide great training and development opportunities, allowing you to flourish in a fulfilling career, reaching your dreams and aspirations. Our family can never be too big, theres a place here for you. We have one ask - that you bring your personality, ideas, and spark. Were an innovative, thriving business and we want you to be part of our exciting journey.If thisis you,Click Apply. We look forward to hearing from you.Discover the Vineyard Hotel: A Premier Destination for Hospitality Professionals

Nestled in the heart of Berkshire, The Vineyard Hotel is a luxurious haven renowned for its rich wine heritage, exceptional hospitality, and stunning surroundings. Located in Newbury, the hotel is celebrated for its dedication to fine dining and wine, housing an impressive 30,000-bottle wine cellar and offering a unique, wine-inspired experience for guests and team members alike.This five-star property combines elegance with warmth, featuring 49 beautifully designed rooms and suites, each inspired by a different wine-growing region. With its award-winning restaurant, stunning spa facilities, and close proximity to the scenic countryside and historic landmarks, The Vineyard Hotel is not just a destination for guests but also an inspiring place to work, where the commitment to excellence and passion for quality service make it a truly special environment for hospitality professionals.For job seekers, The Vineyard offers the chance to be part of an exceptional team, delivering unforgettable experiences in a setting that beautifully merges tradition with luxury.Become part of the team

We're in the business of making people happy, that's why we're always on the lookout for thoughtful innovators, self-starters and those who truly believe they can make a difference to someone else's day. If this sounds like the kind of team you'd like to play for, we'd love to hear from you.

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