Jobs

Engineering Manager (Trust & Transparency) -London


Job details
  • Trustpilot
  • London
  • 5 days ago

Our vision is to be the universal symbol of trust,bringing consumers and businesses together through reviews. We arewell on our way—but there’s still an exciting journey ahead. Joinus at the heart of trust.We are seeking Engineering Managers whohave experience building great products and applications at scale,using the right technologies while focusing on delivering value forour users. We are looking for someone with at least a few years ofexperience developing software engineers and who knows how to growthem and make teams effective.Trust and Transparency team:The Trustand Transparency teams are focus on upholding the core values ofTrustpilot by building and maintaining user Trust. Across the threeTrust teams we leverage AI and Machine Learning, process highvolume data to combat fake reviews, promote trustworthy content,streamline and automate processes providing a consistent andcredible user experience, and ensure all parties involved withTrustpilot are operating fairly in accordance with our terms ofuse. In our rapidly evolving workplace, the contributions of eachteam engineer are vital in maintaining and enhancing the serviceand experience that Trustpilot is recognised for. AtTrustpilot, we work as a team and deliver as a team. Theenvironment that we cultivate includes working with great peoplewho aid each other at every step, while at the same timeencouraging you to bring your A-game every day. All voices areintegral as we collectively brainstorm transformative concepts toadvance Trustpilot's progress. Join our team and shape theway we work. Are you up for the challenge?What you’ll bedoing:Manage one team in the Trust and Transparency spaceOwn thedelivery of major initiatives and balance delivery with sustainableengineering practicesDefine and prioritize deliverables for newproducts/enhanced functionality, coordinating cross-functionalscoping and feasibility to support business and customerneedsManage and mitigate high-risk elements of initiatives,effectively communicate issues, risks, and dependencies withstakeholders, escalating where appropriateEnsure teams have theappropriately high technical competence and aim for qualityDevelopand support a great team of skilled and motivated engineers,setting clear expectations via constant feedback and 1:1spracticesCollaborate with the engineering leadership to engage,develop and retain talentFacilitate the advancement of team membersthrough the creation of developmental opportunities and targetedskill enhancement via mentoring and professional coachingBuild apositive and consistent work environment based on transparency,accountability, and trustWho you are:1-3 years of EngineeringManagement experience on top of a solid software engineeringbackgroundExperience with cloud services, such as AWS, or GoogleCloudSolid background in API technologies and usageComprehensiveknowledge of Agile MethodologyExperience with high volume, scalablesystemsExperience developing and deploying Front-End (Web &Mobile) changesExperience in coaching, mentoring, and growing yourteam and empowering each of them to be at their bestExtensivestakeholder management experience with a focus on working with thewider business and the ability to create alignment across teamsAdesire to contribute to the future of Trustpilot, and the abilityto make crucial technical decisions, in a pragmatic wayYou enjoycloud and SaaS platforms and enjoy leveraging the services itprovidesSome relevant technologies and services weuse:Infrastructure: AWS (CDK, ECS, Lambda, SNS, SQS, ...), Docker,CloudFormationLanguages: Typescript, Node.js, C#Frontend: React,Next.js, CSS Modules, SASS, Styled ComponentsDatabase: DynamoDB,PostgreSQL, MongoDB, BigQueryFind more on:https://stackshare.io/trustpilotWhat's in it for you?Arange of flexible working options to dedicate time to what mattersto youCompetitive compensation package + bonus25 days holiday peryear, increasing to 28 days after 2 years of employment Two(paid) volunteering days a year to spend your time giving back tothe causes that matter to you and your communityRich learning anddevelopment opportunities are supported through the TrustpilotAcademy, LinkedIn Learning, and BlinkistPension and lifeinsuranceHealth cash plan, online GP, 24/7, Employee AssistancePlanFull access to Headspace, a popular mindfulness app to promotepositive mental healthPaid parental leaveSeason ticket loan and acycle-to-work schemeCentral office location complete with tabletennis, a gaming corner, coffee bars and all the snacks andrefreshments you can ask forRegular opportunities to connect andget to know your fellow Trusties, including company-widecelebrations and events, ERG activities, and team socials.Access toover 4,000 deals and discounts on things like travel, electronics,fashion, fitness, cinema discounts, and more.Independent financialadvice and free standard professional mortgage broker adviceStillnot sure?We want to be a part of creating a more diverse,equitable, and inclusive world of work for all. We’re excited tohear about your experiences as well as how you will contribute toour working culture. So, even if you don’t feel you don'tmeet all the requirements, we'd still really like to hearfrom you!About usTrustpilot began in 2007 with a simple yetpowerful idea that is more relevant today than ever — to be theuniversal symbol of trust, bringing consumers and businessestogether through reviews. Trustpilot is open, independent, andimpartial — we help consumers make the right choices and businessesto build trust, grow and improve.Today, we have more than 320million reviews and 70 million monthly active users across theglobe, with 140 billion annual Trustbox impressions, and thenumbers keep growing. We have more than 1,000 employees and we’reheadquartered in Copenhagen, with operations in  Amsterdam,Denver, Edinburgh, Hamburg, London, Melbourne, Milan and NewYork.  We’re driven by connection. It’s at the heart ofwhat we do. Our culture keeps things fresh –– it’s built on therelationships we create. We talk, we laugh, we collaborate and werespect each other. We work across borders and cultures to be theuniversal symbol of trust in an ever-changing world. With vibrantoffice locations worldwide and over 50 nationalities, we’re proudto be an equal opportunity workplace with diverse perspectives andideas. Our purpose to help people and businesses help eachother is a tall order, but we keep it real. We’re a great bunch ofhumans, doing awesome stuff, without fuss or pretense. A successfulTrustpilot future is driven by you –– we give you the autonomy toshape a career you can be proud of. If you’re ready to grow, let’sgo. Join us at the heart of trust. Trustpilot iscommitted to creating an inclusive environment where people fromall backgrounds can thrive and where different viewpoints andexperiences are valued and respected. Trustpilot will consider allapplications for employment without regard to race, ethnicity,national origin, religious beliefs, gender identity or expression,sexual orientation, neurodiversity, disability, age, parental orveteran status. Together, we are the heart of trust.Trustpilot is aglobal company and our data practices are designed to ensure thatyour personally identifiable information is appropriatelyprotected. Please note that your personal information will betransferred, accessed, and stored globally as necessary for theuses and disclosures stated in our Privacy Policy.

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