Delivery Specialist

Vodafone
Newbury
2 months ago
Applications closed

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Assessor / Trainer - Data Technician and Business Analyst

Location:Newbury + *Hybrid Working
Salary:Excellent basic salary plus bonus and Vodafone benefits
Working hours:Full time hours per week – Mon to Fri



*Hybrid

At Vodafone UK we believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, on average 8 days a month. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.



Who We Are

We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.


At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.


Join Vodafone UK IT, whichis at the core of our digital future, analysing and operating all our internal and customer-facing systems, with the aim of delivering the best customer experience. None of it would be possible without our innovative teams, creating a connected future with technologies like Cloud, AI and big data.



What You'll Do

Within this role you will administrator for all business BAU and project demand into CRLE, gatekeeping quality of demand inputs, resource planning, roadmaps, prioritisation & Capex recovery. The Demand Specialist will be the front door for all stakeholders and will support both business stakeholders and internal technical teams during the demand process.

 

Administer the receipt, acceptance or rejection and tracking of requests into CRLE, ensuring pre-requisites are met. Co-ordinate the triage of new demand, tracking actions and administering assignment of demand to resources for consultation, design & release alignment.  Liaising with stakeholders supporting in t-shirt sizing to support with costing, capacity & timeline for delivery. Produce CRLE demand reporting, including roadmaps, capacity heatmaps, lead & cycle time, unitary cost & financial forecast for supplier factories. Identify opportunities for improvements in the demand management process and influence colleagues or manager to accept implementation of proposed change. Owning the domain OPEX, managing the CAPEX recovery position along with the cost recovery model. 

Who you are
 

Experience working within Demand Management, Resource Planning or related IT experience  Knowledge of PowerBI or other Data Visualization tools  Knowledge and experience of Financial Controls and Planning is highly desirable  Ability to communicate effectively in written and verbal format with peers and senior stakeholders Ability to manage and influence Stakeholders at all levels  Ability to deal with high volumes of information and prioritise effectively Experience with workflow tools – preferably Azure DevOps, is desired but not required

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