Judge.me
Role:Data Lead | Senior Data Engineer/Scientist
Location:Shoreditch (Hybrid - Tue & Thu Office Days)
Salary Bracket:£90 - £115k
Closing the Trust Gap in E-commerce
Location:Remote with hybrid option (2 days in Shoreditch office near Old Street)Salary:£90-115k (includes comprehensive benefits package)
Our Mission: Fixing Trust in Commerce
For a decade, we"ve been on a mission to close the Trust Gap—commerce"s most expensive problem. In a world where distance and digital interfaces separate buyers and sellers, we"re building the definitive trust infrastructure that enables global trade to flourish.
We recognize that trust is not binary but a spectrum, and our work continually expands the boundaries of commerce itself. Each improvement we make enables transactions that previously wouldn"t have happened, revealing new frontiers where trust can be further enhanced.
Our Impact Today
We"ve grown from an idea into the dominant force for trust in e-commerce:
Shopify"s #1 Review Solution: We"ve earned over 42k five-star reviews from merchants who rely on us dailyGlobal Scale: More than 500k shops across 140+ countries use our platformMassive Reach: We process over 70 million orders monthly, generating 2 million+ verified buyer reviews
Organic Growth: We"ve achieved 40% year-over-year growth purely through word of mouth—no paid marketing or sales teams needed
The Opportunity
As our Data Lead, you"ll lead the development of our Trust Optimisation Platform—a critical initiative to unlock insights from our vast review dataset to help merchants improve their e-commerce trust metrics. This role will build the data foundation that powers our next generation of merchant-facing products, directly supporting our mission to close the Trust Gap in e-commerce.
What Makes This Role SpecialMassive Data Scale: Work with one of the largest e-commerce review datasets in the worldDirect Business Impact: Build systems that directly improve merchant success and customer trustFull Ownership: Lead the technical direction of a strategic platform for the companyGrowth Potential: Shape the future of how e-commerce trust is measured and optimizedYour Mission: Do More With Less
We solve problems through first principles thinking before adding people. Growth in headcount is our last resort, not our first instinct. You"ll be instrumental in:
Strategic Data Leadership: Architect and build product data infrastructure to transform review data into actionable merchant insightsNLP/ML Development: Create models that analyse review content, identify trust patterns, and establish merchant benchmarksPipeline Architecture: Build scalable systems that efficiently process our extensive review and merchant dataCross-Functional Collaboration: Work with product and design teams to translate data insights into user-facing features and new products.Your Approach: Think in Systems and Platforms
Your role will be to build extensible systems that provide compounding value over time. You"ll:
Build the initial sentiment and topic classification models for review analysisDevelop merchant benchmarking methodology across various industry categoriesCreate data pipelines that integrate with our existing systemsImplement efficient ETL processes to ensure data quality and reliabilityDesign the data architecture with future expansion in mindTransform our product data into a strategic asset that delivers measurable value to merchantsEnable data-driven decisions that help merchants improve their trust metrics and customer satisfactionBuild the foundation for future product offeringsWork with our product team to continuously refine insights based on merchant feedback
What You"ll BringMust-Haves5+ years experience in data engineering and data science rolesStrong programming skills in Python and SQLExperience building NLP/ML models, particularly for text classification or sentiment analysisBackground in developing data pipelines and ETL processesProven ability to translate complex data models into business insightsExperience working with large datasets (preferably e-commerce or review data)Strong communication skills to collaborate with product and design teamsNice-to-HavesExperience with e-commerce platforms, especially ShopifyBackground in trust metrics or customer experience analysisKnowledge of dashboard design and data visualization best practicesExperience with cloud-based data infrastructure (AWS)Familiarity with modern data stack tools (Airflow, dbt, etc.)Why This Role Matters
Judge.me is at an inflection point. As the market leader in Shopify reviews, we"ve chosen to build our future with Shopify because it"s the world"s fastest-growing e-commerce platform. We win by leveraging their existing dominance and momentum.
You"ll join us as we build the next generation of data-driven trust tools. Your work will directly contribute to how e-commerce merchants build trust with their customers globally, while establishing the foundation for our future product innovations.
Our Culture: Results-Driven Excellence
We reward exceptional performance and are building a team that consistently pushes for better results. Success here means finding innovative ways to achieve more with our existing resources. We value time above all else—it"s our scarcest resource. We budget time more strictly than money, establishing short feedback loops and breaking initiatives into their smallest units of value.
Our international team brings diverse perspectives to every challenge. We believe in lifting each other up through active knowledge sharing because our collective strength determines our success. We combine ambitious goals with pragmatic execution, creating sustainable high performance through better processes, not longer hours.
Your PackageThe Essentials£90-115k 30 days holiday + bank holidaysPrivate health insurance (Vitality)Brand new Macbook, access to equipment as requiredFinancial Wellbeing + Salary Sacrifice Pension via MintagoFlexible WorkingHybrid setup: 2 office days (Tues/Thurs), 3 remoteModern Shoreditch office near Old StreetNo overtime cultureCasual dress codeWork from Anywhere (4 weeks per year)Team LifeWeekly team mealsQuarterly eventsPerks at Work AccountJoin Us in Building the Future of Trust in Commerce
Work on problems that impact millions while growing with a team that values both excellence and balance. Together, we"ll close the Trust Gap and unlock new possibilities for global commerce.
The pay range for this role is:90,000 - 115,000 GBP per year(London)
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