Data Analyst (Customer)

Harnham
London
11 months ago
Applications closed

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Data Analyst - Sports Organization - £41,500 + Bonus - 3 Days in Office (London)

Are you passionate about data and insights? We're looking for a skilled Data Analyst to join a dynamic team within a leading sports organization. This role offers a great opportunity to work on diverse customer analytics projects, with a focus on segmentation, churn, and retention from membership and event data.

Key Responsibilities:

  • Analyze customer data from membership and event sources, including segmentation, lapse, and retention.

  • Develop and maintain dataflows to ensure data accessibility and accuracy.

  • Collaborate with the CRM team to support campaigns and personalization opportunities.

  • Lead and contribute to high-priority insight projects, including attendee profiling, membership renewal rates, and booking traffic analysis.

  • Create and present data reports and dashboards using SQL and Python.

Ideal Candidate:

  • 2+ years of experience in a similar data analyst role.

  • Proficient in SQL (required).

  • Experience with Python (preferred) and running monthly scripts.

  • Exposure to CRM teams and customer insight projects.

  • Bonus points for experience with Salesforce and CRM Analytics.

  • Strong communication skills, with the ability to present insights clearly to stakeholders.

Perks & Benefits:

  • Competitive salary of £41,500 with a performance-based bonus.

  • Health insurance and strong pension plan.

  • Gym access, with opportunities to play tennis and padel.

  • Access to exclusive events, including Wimbledon and Queen's tickets.

  • Flexible working hours with 3 days in the office per week.

  • 25 days annual leave + the option to buy more.

Location:London (3 days in office, Monday mandatory).

If you are driven by insights and eager to make an impact within a prestigious organization, we'd love to hear from you!

Apply today.

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