The Data Analyst plays a key supporting role in maintaining, analysing and reporting on business data to support operational, clinical and commercial decision-making across KT Healthcare.
The role exists to ensure data held within the CRM and other data sources is accurate, well maintained and translated into meaningful insights that support effective planning, performance monitoring and continuous improvement.
This role is well suited to someone who is highly comfortable working with spreadsheets, data and numbers, has excellent attention to detail, and enjoys producing clear, reliable reporting for a range of stakeholders. The role will assist and report into the Data & IT Manager, with a sole focus on data and reporting activity.
Main duties of the job
Data Analysis & Reporting
Run regular and ad-hoc reports from the company CRM system and other data sources.
Work with CRM and operational data in spreadsheets (primarily Microsoft Excel) to perform analysis, identify trends and highlight insights.
Monitor agreed key metrics and KPIs, producing accurate and timely reports for internal stakeholders.
Support the development, improvement and maintenance of reporting templates for internal and external use.
Ensure data accuracy, consistency and integrity across reports, dashboards and datasets.
Assist with data cleansing, validation and basic data governance activities.
Data & Stakeholder Support
Support the effective use of data across the organisation by responding to data and reporting queries.
Work collaboratively with teams to understand reporting requirements and translate these into clear, usable outputs.
Provide data insights to support planning, forecasting and performance reviews.
General Responsibilities
Provide data and reporting support to the Managing Director and the wider Commercial, Operations and senior teams.
Identify opportunities to improve reporting processes, data quality and analytical approaches.
Work collaboratively with colleagues across the organisation, contributing positively to team objectives and shared priorities.
Adhere to KT Healthcare policies and procedures, including safeguarding, data protection and information governance requirements, at all times.
Act responsibly as an employee of KT Healthcare, demonstrating professionalism, accountability and alignment with company values.
Handle all data in line with GDPR, confidentiality and information governance requirements.
About us
KT Healthcare is a family-owned private therapy company specialising in Autism Diagnostic Services. Our core values centre around establishing meaningful connections with our patients and their families while delivering diagnostic assessments of the highest quality. We collaborate closely with GPs, NHS ICBs and other partners to deliver accurate, timely and high-quality diagnostic assessments and reports.
As the organisation continues to grow, robust data management and high-quality data analysis are critical to supporting high standards of care, operational efficiency and informed decision-making.
Job responsibilities
KT Healthcare is a family-owned private therapy company specialising in Autism Diagnostic Services. Our core values centre around establishing meaningful connections with our patients and their families while delivering diagnostic assessments of the highest quality. We collaborate closely with GPs, NHS ICBs and other partners to deliver accurate, timely and high-quality diagnostic assessments and reports.
As the organisation continues to grow, robust data management and high-quality data analysis are critical to supporting high standards of care, operational efficiency and informed decision-making.
Position Overview and Scope:
The Data Analyst plays a key supporting role in maintaining, analysing and reporting on business data to support operational, clinical and commercial decision-making across KT Healthcare.
The role exists to ensure data held within the CRM and other data sources is accurate, well maintained and translated into meaningful insights that support effective planning, performance monitoring and continuous improvement.
This role is well suited to someone who is highly comfortable working with spreadsheets, data and numbers, has excellent attention to detail, and enjoys producing clear, reliable reporting for a range of stakeholders. The role will assist and report into the Data & IT Manager, with a sole focus on data and reporting activity.
Key Responsibilities:
Data Analysis & Reporting
- Run regular and ad-hoc reports from the company CRM system and other data sources.
- Work with CRM and operational data in spreadsheets (primarily Microsoft Excel) to perform analysis, identify trends and highlight insights.
- Monitor agreed key metrics and KPIs, producing accurate and timely reports for internal stakeholders.
- Support the development, improvement and maintenance of reporting templates for internal and external use.
- Ensure data accuracy, consistency and integrity across reports, dashboards and datasets.
- Assist with data cleansing, validation and basic data governance activities.
Data & Stakeholder Support
- Support the effective use of data across the organisation by responding to data and reporting queries.
- Work collaboratively with teams to understand reporting requirements and translate these into clear, usable outputs.
- Provide data insights to support planning, forecasting and performance reviews.
General Responsibilities
- Provide data and reporting support to the Managing Director and the wider Commercial, Operations and senior teams.
- Identify opportunities to improve reporting processes, data quality and analytical approaches.
- Work collaboratively with colleagues across the organisation, contributing positively to team objectives and shared priorities.
- Adhere to KT Healthcare policies and procedures, including safeguarding, data protection and information governance requirements, at all times.
- Act responsibly as an employee of KT Healthcare, demonstrating professionalism, accountability and alignment with company values.
- Handle all data in line with GDPR, confidentiality and information governance requirements.
- Strong confidence and comfort working with data, numbers and spreadsheets.
- Proven experience using Microsoft Excel, including formulas, filtering and data analysis.
- High level of accuracy and attention to detail when working with data.
- Strong organisational skills with the ability to manage routine and ad-hoc reporting tasks.
- Ability to interpret data and present information clearly to non-technical audiences.
- Good problem-solving skills and a methodical approach to work.
- Confident use of Microsoft Office (Excel, Word, PowerPoint and Outlook).
- Ability to handle confidential and sensitive information appropriately.
- Ability to work effectively within a multidisciplinary team and communicate clearly with stakeholders.
- Experience working with CRM systems and extracting data for reporting purposes.
- Basic understanding of KPIs, metrics and performance reporting.
- Previous experience in a data, reporting or analytical role.
- Familiarity with healthcare, clinical or other regulated environments.
- A qualification in data analysis, mathematics, business, IT or a related field is desirable but not essential.
Technical Skills
- Advanced or strong Excel skills, including formulas, pivot tables and data formatting.
- Ability to build, maintain and improve reporting templates.
- Comfortable working with CRM systems and exporting data.
- Competent use of Microsoft Office applications.
Person Specification
- Strong confidence and comfort working with data, numbers and spreadsheets.
- Proven experience using Microsoft Excel, including formulas, filtering and data analysis.
- High level of accuracy and attention to detail when working with data.
- Strong organisational skills with the ability to manage routine and ad-hoc reporting tasks.
- Ability to interpret data and present information clearly to non-technical audiences.
- Good problem-solving skills and a methodical approach to work.
- Confident use of Microsoft Office (Excel, Word, PowerPoint and Outlook).
- Ability to handle confidential and sensitive information appropriately.
- Ability to work effectively within a multidisciplinary team and communicate clearly with stakeholders.
- Experience working with CRM systems and extracting data for reporting purposes.
- Basic understanding of KPIs, metrics and performance reporting.
- Previous experience in a data, reporting or analytical role.
- Familiarity with healthcare, clinical or other regulated environments.
- A qualification in data analysis, mathematics, business, IT or a related field is desirable but not essential.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer nameAddress
Office 43 Chichester Enterprise Centre, Terminus Road
Office 43 Chichester Enterprise Centre, Terminus Road
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