Data Analyst

Description

Motability Operations are currently recruiting for a Data Analyst to join our team in London on a full-time, permanent basis. The Data Analyst sits in the Asset Risk Function, which has the responsibility for Motability Operation's pricing decisions and forecasting key financial risks, including Residual Value, SMR, Insurance, and Economic Capital. This role supports day-to-day data, analytics, and insight activities within a matrix team. Ensuring our data is a trusted asset by upholding strong data governance processes, and providing reports and actionable insights to drive business decisions and activity.

Reporting into the Data Analytics and Insights Manager, the role has the following key responsibilities:
Running the operational elements of the data governance framework in Asset Risk, ensuring data health is measurable and in line with agreed metrics.
Ensure the timely and accurate management of the datasets underpinning all Asset Risk BAU activity (Customer Pricing, Residual Value Forecast, Insurance, Economic Capital and Portfolio Risk Management) and strategic development roadmap items (model development, tools and systems enhancements, etc).
Build and maintain a solid understanding of our business model and implications and interactions with the Asset Risk outputs.
Deliver meaningful reporting and insights across a variety of Asset Risk activities, drawing on your knowledge of the fleet, economy, trends and automotive industry, to tell considered stories that inform the updates and outlooks for the Asset Risk forecasts.
You will work with colleagues to ensure the tools and systems used to support the data governance activities, ranging from implicit data governance (e.g. Informatica), data and process management (data applications), and data visualisation (e.g. Power BI and Tableau) meet the needs of the business.
Actively embrace an effective data culture in Asset Risk; data quality, monitoring, governance in support of meaningful and timely insight that delivers a tangible, 'so what' outcome.
Work in collaborative relationships to deliver the Data and Insight deliverables (BAU and strategic projects) in line with a matrix way of working approach across the Asset Risk Operational Teams and fellow Asset Risk output owners.
Supporting your colleagues and be passionate about helping each other to develop your skills, share experience and deliver in a proactive and engaging workplace.

Qualifications

Commercial - Relates emerging trends & risks to key business operations and objectives.

Effective communicator - Simplifies complex topics through storytelling and narratives.

Adaptable - Resilient and agile in response to changing business needs and priorities.

Detail oriented - Ensures data and analysis are accurate and reliable.

Curiosity & Critical thinker - you enjoy figuring out how and why things work.

Proactive team player - anticipating issues and working collaboratively to find solutions.

Passionate about data and analytics with a keen interest in learning and development.

Minimum criteria:
Numerate degree demonstrating strong mathematical and modelling/statistical skills.
Skilled in data visualisation, data analysis, reporting and dashboard development.
Excellent communication and presentational skills.
Ability to build and maintain strong relationships with key stakeholders.
Strong technical skills in SQL, Power BI, and Excel.

Benefits

Motability Operations is a unique organisation, virtually one of a kind. We combine a strong sense of purpose with a real commercial edge to ensure we provide the best possible worry-free mobility solutions to over 800,000 customers and their families across the UK. Customers exchange their higher rate mobility allowance to lease a range of affordable vehicles (cars, wheelchair accessible vehicles, scooters, and powered wheelchairs) with insurance, maintenance and breakdown assistance included. We are the largest car fleet operator in the UK (purchasing around 10% of all the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10.

Our values are at the heart of everything we do. They represent ambition, and we look for our people to live and breathe them every day:
We find solutions
We drive change
We care

We operate hybrid working across the organisation where we split our time between working on-site at our offices, and at home, remotely within the UK. We believe hybrid working achieves a good work/life balance for our colleagues, allowing us to connect with each other, collaborate on important work, and perform together to deliver for our customers. It allows us to have the flexibility to work remotely up to 2-days per week whilst also using the great office spaces we have available.

As a Motability Operations team member, you can expect:
An annual discretionary bonus
15% non-contributory pension (9% non-contributory pension during probation period)
Life assurance at 4 times your basic salary to give you peace of mind that your loved ones will receive some financial help
Employee Discount Scheme with a huge number of retailers and an app to save on the go
Discounted Electric/Hybrid Car Salary Sacrifice Scheme
Access to the Cycle to Work Scheme (we have showers, changing rooms and secure bike sheds on site)

As well as financial benefits, our staff's health and well-being are very important to us, so we also offer:
28 days annual leave with option to purchase and sell days
Funded Private Medical Insurance cover
Critical illness insurance
Free access to healthcare apps, such as Peppy, Unmind, Aviva Digital GP
Funded health screening for over 50s
1 day per year to volunteer - Staff can support a local charity or do a sponsored event whilst being paid for it
Access to our fully accessible company allotment - Where we grow our own produce for local charitable organisations
Access to Prayer room and quiet spaces whilst working in the office

We also understand that not everyone is the same so offer several voluntary benefits that you can select outside the core package, these include;
Dental Insurance
Health and cancer screenings for you and your partner
Discounted gym memberships
Charitable giving

At Motability Operations, we believe in building a diverse workforce, where our people are empowered to attend work as their true selves, and we encourage people from all backgrounds to apply. We want to sustain a culture that nurtures, where employees are free to flourish and where they're rewarded equally, regardless of race, nationality or ethnic origin, sexual orientation, age, disability, or gender.

We pride ourselves on being an inclusive employer and as such, all our offices provide first rate disability access. With our hybrid working environment, we do our best to accommodate part-time and flexible working requests where possible, building on our culture of trust, empowerment, and flexibility.

Please note, Motability Operations reserves the right to bring forward the closing date of any of its job vacancies if we receive a suitable number of quality applications from which to make a shortlist. Therefore, we recommend that you apply as soon as possible rather than wait until the published closing date.
TPBN1_UKTJ