Data Analyst

Damicor
Hounslow
1 week ago
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Data Analyst (Capacity Planning and Airport Experience)

Location: Heathrow Airport

Salary: £35,000pa

Working Format: Hybrid working 3 days in the office and 2 days at home

Contract Type: Permanent

Benefits: 28 days annual leave (including bank holidays), Medical Cover, Wellbeing membership, Pension Scheme

We are seeking a highly motivated and detail-oriented individual. In this role, you will work closely with Data Engineers and Power Platform Developers to drive operational efficiency, streamline processes, and optimize business performance. As a Capacity Planning & Data Analyst, you will have the opportunity to work with cutting-edge technologies and help ensure the smooth operation of airport logistics, improving the travel experience for millions of passengers globally.

Role Responsibilities:

  • Assist in the development and maintenance of capacity models for baggage handling systems to ensure optimal performance during peak and off-peak periods.
  • Monitor system performance data to identify potential capacity constraints and recommend corrective actions.
  • Collaborate with senior planners to adjust operational plans based on anticipated passenger volumes and baggage loads.
  • Collect, clean, and validate operational data from various sources, including baggage handling systems, airport traffic reports, and other relevant databases.
  • Conduct data analysis to identify trends, inefficiencies, and areas for improvement in the baggage handling process.
  • Produce regular and ad-hoc reports, visualizations, and dashboards to communicate key insights to stakeholders.
  • Assist in the preparation of operational forecasts and scenario analysis to support decision-making.
  • Provide data-driven insights to support the planning of maintenance schedules, staff allocation, and resource utilization.
  • Work closely with the operations team to ensure that data analysis aligns with on-the-ground realities.
  • Support initiatives to improve data quality, collection processes, and analytical tools.
  • Participate in cross-functional projects aimed at enhancing the performance and capacity of the baggage handling system.

Role Qualifications and Skills:

  • Bachelor’s degree in a relevant field such as Operations Research, Data Science, Industrial Engineering, Mathematics, or a related discipline.
  • Previous experience or internships in data analysis, capacity planning, logistics, or operations management is a plus.
  • Familiarity with baggage handling systems, airport operations, or material handling systems is desirable but not essential.
  • Proficiency in data analysis tools and software such as Excel, SQL, Python, or R.
  • Experience with data visualization tools (e.g., Power BI, Tableau) is a plus.
  • Basic understanding of capacity planning methodologies and principles.
  • Strong problem-solving skills with the ability to analyze complex data sets and translate findings into actionable insights.
  • Attention to detail and a commitment to data accuracy.
  • Ability to communicate technical information effectively to both technical and non-technical stakeholders.
  • Strong written and verbal communication skills.
  • Proactive, with a willingness to learn and take on new challenges.
  • Ability to work collaboratively in a team environment.
  • Strong organizational skills and the ability to manage multiple tasks simultaneously.

Benefits:

  • 28 days annual leave (including bank holidays)
  • Bupa Medical Cover
  • Wellbeing membership
  • Perkbox– Includes free eye tests at Specsavers, discounts on glasses, free cinema vouchers, a weekly free coffee from Nero, and hundreds of savings on day-to-day shopping and activities.
  • A challenging work environment with opportunities for career progression.
  • Cycle to work scheme.
  • Pension with Aviva.
  • Access toAchievers, an award-winning recognition platform to inspire and acknowledge your coworkers, where points can be exchanged for various goods and discounts.

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