Customer Insight Analyst

Morgan Philips Specialist Recruitment
Birmingham
1 year ago
Applications closed

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This is a great role as a digital transformation data analyst. Paying up to £55K based in Birmingham 3 days a week and the rest working from home, this is a permanent role.Key responsibilities

  • Creating insights to support decisions for Product Development, Digital and Data transformation programmes and distribute in a variety of formats back to key stakeholders
  • Developing, maintaining, and evolving dashboards which track performance of key workstreams
  • Confident in presenting data and being able to tell the story in a way that is easy to understand.
  • Supporting in the development of new reporting solutions in addition to delivery and enhancement of existing reporting
  • Developing a technical understanding of data and technology systems accessible to include Dynatrace, SQL databases, Google Analytics, Treasure Data, Braze and Azure Cloud Platform.
  • Utilising tools such as, Google Analytics, will be part of your role to analyse web and app data. Also working with the product team making sure all website changes and updates are tracked accordingly.
  • Conducting analysis of multi-channel data sources to build greater understanding of customers and identify business opportunities.

Key skills

  • Must have Advanced SQL querying skills to extract, manipulate and model data
  • Strategic and analytical thinker with strong consumer insight skills used to presenting at senior level...

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