Social network you want to login/join with:
CRM Data Analyst, london (city of london)
col-narrow-left
Client:Location:
london (city of london), United Kingdom
Job Category:
Other
-
EU work permit required:
Yes
col-narrow-right
Job Views:
3
Posted:
26.08.2025
Expiry Date:
10.10.2025
col-wide
Job Description:
CRM DATA ANALYST
HYBRID – LONDON – 2 DAYS A WEEK
Please note, this company is unable to offer sponsorship, and you must be a UK resident to apply
THE COMPANY
This global premium lifestyle brand is renowned for its iconic fashion, homeware, and fragrance collections. With a long-standing reputation for timeless style and quality craftsmanship, the business continues to innovate across retail, e-commerce, and digital engagement. Data sits at the heart of its customer strategy, and the CRM team plays a pivotal role in driving customer acquisition, retention, and engagement.
THE ROLE
As a CRM Data Analyst, you’ll join the Customer Experience (CX) team and support the CRM and analytics function. You’ll be responsible for pulling, analysing, and presenting customer data to influence decision-making and drive more effective campaigns. With a focus on storytelling through data, you’ll help shape the CRM strategy, improve customer segmentation, and support the growth of acquisition and engagement initiatives.
Your responsibilities will include:
- Supporting the CRM team with analysis, reporting, and campaign performance insights.
- Designing customer segments and helping optimise targeting strategies.
- Pulling, cleaning, and interpreting customer data to create actionable insights.
- Building and maintaining data pipelines to support CRM campaigns.
- Creating dashboards and visualisations to communicate performance to stakeholders.
- Partnering with data, CRM, and wider CX teams to deliver scalable, data-led solutions.
REQUIREMENTS
Must-Have:
- Strong SQL skills, with experience in creating tables, joins, and pipelines.
- Experience working with visualisation tools (Tableau, DataIQ, or similar).
- Commercial understanding of CRM performance metrics.
- Excellent communication skills with the ability to tell a story through data.
- Experience working in retail or CRM-heavy environments.
Nice-to-Have:
- Python for data manipulation and analysis.
- Experience with ESP platforms (e.g., Zeta or similar).
- Knowledge of data architecture and infrastructure in CRM contexts.
WHY WORK HERE?
- Join a globally recognised brand with a rich heritage and modern customer-first vision.
- Play a key role in shaping CRM strategy and driving data-led marketing.
- Hybrid working model with strong work-life balance.
- Be part of a skilled, collaborative CX and data team where your insights have direct impact.
#J-18808-Ljbffr
