Overview

Competitive Salary £30,000-£35,000: plus, company bonus, hybrid working, enhanced benefits - including unlimited paid annual leave, private healthcare, pension, discounted gym membership and more) 

6 Month Fixed Term Contract 
 
Campaign Manager will manage all aspects of the campaign life cycle. The focus is primarily on the technical aspect of email/SMS campaign delivery – using their experience with Adobe Campaign to manage client’s data sets, template setups and execution of delivery with firm quality assurance at the heart of everything to deliver service excellence.

It’s a fantastic role where training will be provided on both the technical and client management skills relating to email/SMS campaigns in a busy agency environment, which could lead into a Senior Campaign Manager, Technical Project Manager or Account Manager role depending on focus. This role is ideal for a driven individual who thrives in a fast-paced environment and is passionate about CRM & Data strategic services. 

Team members will have good potential for personal and career development, learn from and share knowledge with a range of talented, highly skilled, and internationally diverse team of colleagues. All of this while embarking on an exciting journey with a pioneering, fast-growing company situated at the heart of London’s Tech City. 
 

Key Responsibilities The Campaign Manager role is an excellent opportunity for a passionate and client focused individual to join a fast-growing agile company. 
 
Working in close collaboration with your team and your clients, you will be responsible for campaign setups and deployments via a range of technologies and email service providers including Adobe Campaign.
 
You will be the client’s main contact for your campaigns and will be responsible for workload management and planning, including project management for larger campaigns, where you will work with different roles and teams across the consultancy to oversee delivery of excellent and timely solutions. 
 
Your responsibilities will also include:

• Leading multiple email campaigns across all phases including scoping, planning and execution
• Developing campaign quotes and timelines
• Building relationships with senior client stakeholders, ensuring that profusion deliver operational and client service excellence
• Upholding ways of working documentation, including briefing documents and checklists. Look for ways to develop and improve processes
• Liaising and building good working relationships with all third parties that are part of our client’s ecosystems
• Proactively advising on email campaign strategy
• Sharing responsibility with client centric team for developing and maintaining successful long-term client relationships
• Staying on top of latest relevant technical innovations and industry trends to share in a digestible format with clients and profusion 

 
Personal Specification: Knowledge, Experience and SkillsSince this is a fixed term position, we are looking for someone who already has demonstrable experience working with Adobe Campaign.
 
You should also have experience working in a fast-paced digital agency / tech environment and a strong grasp of email marketing techniques. Experience managing several campaigns simultaneously is essential. We are keen to meet digitally focused, ambitious and client orientated Campaign Managers - comfortable working with global, multi-cultural and complex client environments.
 
Knowledge & Experience

• Experience working with Adobe campaign
• Experience working with email campaigns and a good understanding of cross-platform issues
• Strong account and client management experience, with a focus on quality and client satisfaction
• Proven experience of proactively managing and understand client requirements
• Good knowledge and understanding of quality assurance: to be able to verify that requirements are met
• Good experience of managing multiple clients and campaigns in a fast-paced environment 
• Basic knowledge of html for email and web is desirable 
• Project management skills are an advantage in this role

 
Skills & Competencies  

• Excellent attention to detail, problem solving and time management
• You need to be a natural relationship-builder and enjoy collaborating with others
• Self-motivated and keen to find innovations and new ways of working
• Enjoy working in a fast paced entrepreneurial and agile environment
• A lateral thinker, able to juggle priorities and work autonomously 
• Enthusiastic about making a real contribution to the business 
• Passionate about providing our clients with an outstanding service
• High attention to detail, with a strong eye for design and layout 
• Good communication skills, written and verbal

How to apply
If you are interested in this role and feel your skills and experience are a good match and want to find out more then please do get in touch. Please complete the application form and upload your CV (The closing date for applications is the 24th of October 2024).

Please note that because of the high number of applications we typically receive, it is not possible to answer everyone in person, successful candidates will hear from us within 2 weeks of the closing date.About us

Profusion Media enables businesses to drive growth with world class Data & AI and CRM Services.

Profusion CRMis an adaptive data-driven CRM agency with over 20 years’ experience. Their mission is to empower marketers to get the most out of their Marketing Technology by helping them create outstanding data-driven customer experiences that deliver business growth. 

Profusion CRM’s adaptive methodology blends best-in-class digital marketing and data science techniques to create CRM strategies proven to increase revenue by the millions. 

From platform migration to building hyper-personalised customer journeys using predictive modelling, their team of experts work with some of the world's greatest brands including HSBC, M&S Money, Honda, First Direct, Screwfix, Tradepoint and more.

Profusion Dataare a team of data specialists who design, build, and embed cutting edge-data solutions that create value. Through combining in-house expertise with an extensive network of specialist and academic partnerships, they help clients become more efficient and more effective through data.
 
Profusion Data’s ability to support across all parts of the transformation journey makes them unique. From strategy and engineering, through to analysis, machine learning and BI, they bring all the necessary skillsets together to produce genuine business impact and strong ROI for clients.