Job summary

An exciting opportunity has arisen within the Specialist Hospitals Board Information Team at UCLH. We are looking a Business Intelligence Partner (BIP) to lead on the provision of timely business intelligence and analysis to the board (along with the existing BIP) across all aspects of the business (quality, access standards, productivity, activity, income, research).

The Specialists Hospitals Board consists of four divisions: Queen Square, Women's Health, Children and Young People and Royal National ENT and Eastman Dental Hospitals. The post holder will be predominantly responsible for the Queen Square division, they will have oversight of one further division and will be required to provide cover on occasion to the other divisions.

Since the introduction of EPIC, UCLH's patient healthcare record system, in 2019, there is an unprecedented amount of detailed data collected by the Trust. The post holder will analyse, interpret and present this information to support performance management and service development.

Subject to demand, the vacancy may close before the current listed closing date. You are advised not to delay in submitting your completed application.

Main duties of the job

The successful candidate will be required to work autonomously with minimal supervision. NHS experience is an advantage, and they will use SQL to query relational databases and have strong analytical skills enabling them to translate data into meaningful management information and communicate it clearly and knowledgeably. This position would suit somebody who is highly numerate and able to build strong relationships with key stakeholders within the Trust.

About us

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)

National Hospital for Neurology and Neurosurgery

Royal National ENT and Eastman Dental Hospitals

University College Hospital Grafton Way Building

Royal London Hospital for Integrated Medicine

University College Hospital Macmillan Cancer Centre

The Hospital for Tropical Diseases

University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

Job description

Job responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Come and be a part of the best NHS trust in England to work for, according to our staff*

UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust

*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row.

UCLH top trust to work at in England for the second year running! University College London Hospitals NHS Foundation Trust.

Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

Person Specification

Knowledge and Qualifications

Essential

Educated to degree level or equivalent Master's degree or equivalent experience Knowledge and understanding of the concepts and practices of integrated service planning in complex organisations In depth specialist knowledge of NHS data dictionary, information analysis and the use of information across the NHS acquired through degree or equivalent experience

Desirable

Membership of a relevant professional organisation (AphA, BCS, DAMA etc.)

Experience

Essential

Min 3 years post qualification experience in information analysis role in an NHS or other healthcare information environment Proven experience of working with relational databases Significant experience of development using SQL Server, including complex query writing Proven track record of delivery at a senior level in a large complex service focused organisation, including staff management, change management, and performance management

Desirable

Proven experience of managing information staff Significant experience of using Microsoft BI stack Significant experience of development in Power BI Experience of using Epic, including its BI stack, including developing Radar, Slicer Diver, Reporting Workbench contents

Skills and Abilities

Essential

Producing and using demand and capacity models Ability to interrogate databases Ability to interpret complex data Ability to convert data to management information Proven experience of SQL Ability to independently interpret the requirements of information users and present detailed, complex reports that can be understood by a wide audience. Understanding of data quality issues and how these relate to the organisation as a whole Understanding of the Acute Healthcare business environment, particularly relating to income generation, productivity and financial planning across the organisation as a whole. In-depth understanding of waiting lists data and processes Proven track record of working under pressure to strict deadlines

Desirable

Advanced use of Power BI Advanced use of MS Excel (macro level) Use of R and/or Python for machine learning and predictive analytics

Communication

Essential

Ability to communicate effectively with staff at all levels Excellent Oral and Written Communication Skills Ability to train other performance and information staff in the use of information systems Ability to communicate on issues which can be complex and multi-stranded. Ability to lead staff effectively Engages in constructive debate and participates in evidence based decision making that is in the best interests of the Trust

Planning and Organisation Skills

Essential

Ability to plan, prioritise and meet deadlines Ability to take responsibility for own workload