You Lead the Way. Weve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success. Together, well win as a team, striving to uphold our and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

This newly created London based position will play a critical role to Business Enablement activities across Global Merchant Servies (GMS) UK and American Express Payment Services Limited (AEPSL) operations.

How will you make an impact in this role?

This role is part of a high profile, dynamic and business critical team focused on ensuring that GMS UK creates and maintains strong levels of compliance and continues to adapt to an evolving regulatory landscape, which is critical to the ongoing success of the UK business.

The successful candidate will report to the Director, Business Enablement and will be responsible for assisting Business Enablement Managers with data analytics, creating and managing dashboards and reporting across business enablement projects including Anti-Money Laundering (AML), Operational Resilience, Consumer Duty & Environmental, Social and Governance (ESG). You will play a key role in supporting the GMS UK Business to deliver compliance projects & track the success of regulatory initiatives.

Key Responsibilities:

Create Consumer Duty Dashboard and lead monthly reporting across the four areas (Product & Service, Price & Value, Customer Understanding, Customer Support) Own & create Operational Resilience Dashboard measuring Important Business Services for AEPSL Lead all data reporting across Anti Money Laundering (AML) projects for all segments within the merchant business including Payment Controls, Acute Remediation and Know Your Customer (KYC) Refresh Analyse Consumer Duty & Operational Resilience Dashboards & report on trend insights to Director & VP owners Run deep dive analysis & qualitative analysis of individual elements within projects eg. Complaints for Consumer Duty, Franchisee data for Price & Value. Own data elements of annual regulatory reporting across Consumer Duty, Operational Resilience, AML, ESG and any other compliance projects as required Partner closely with Business Enablement team & Director to provide support across regulatory projects as required

Required skills:

Advanced knowledge of Excel (VBA & Power Pivot advantageous) Intermediate proficiency in SQL for data transformation and analysis; good understanding in navigating between relational databases. Demonstrated ability to flex between multiple Internal data extraction servers like Salesforce, Lumi etc. Demonstrable 1-2 years of experience in handling, manipulating and interpreting big data from large structured/unstructured data sets. Strong written and verbal communication skills Experience of working in a regulated environment with the need for rigorous compliance a plus Confident translating data sets & interpreting key messages to senior audiences through PowerPoint presentations Appetite to adapt or familiarity of Tableau/other visualization software will be a plus Degree in Maths, Economics or Finance a plus

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.