BI and Data Analyst

Position Summary

About Claranet
Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries.

At Claranet, we’re experienced in implementing progressive technology solutions which help our customers solve their epic business challenges. We’re committed to understanding their problems, delivering answers quickly, and making a lasting impact to their business.

We are agile, focused and experienced in business modernisation. Our approach helps customers make genuine, significant shifts in their business strategy, to deliver financial savings, boost innovation, and create a resilient business. We continually invest in our people and the latest technologies, so our customers get peace of mind knowing that they have access to the best talent and services.

In the UK we have over 500 staff working in London, Gloucester, Warrington, Bristol, and Leeds, or as homeworkers.

Working for Claranet
Here at Claranet we pride ourselves on going the extra mile for and with our employees (yes, we really mean with). We offer an extensive benefits package that you can tailor to your needs, inclusive of a matching contribution pension scheme, healthcare, insurance, dental, discounted gyms and app supported benefit access.
But what we think makes us different is ‘Team Claranet,’ our dedicated internal part of the business that supports you with matters close to your heart. We proudly support local charities in each of our office locations, support employees with paid charity leave, organise key charity fundraising event per year and have a dedicated committee responsible for supporting employee’s fundraising efforts.

Claranet are one of the 10 founding members of TC4RE (Technology Community for Racial Equality.) Being a part of a group of leading UK technology organisations, we are dedicated to building a more diverse and inclusive workforce. We are also very proud members of Tech Talent Charter, a government supported, industry-led membership group created to address the UK’s tech talent shortage and diversity gap through collective action.

Our Vision
Our vision is to become the most trusted technology solutions partner; renowned for being the best and brightest, having lasting impact with our customers and delivering exceptional returns to our stakeholders.

Position Summary
As a BI & Data Analyst you will be responsible for the provision of data-led analytics and insight to functions across the business that will enable strategic decision making. You will need to gather user requirements and use these to shape regular reports and dashboards produced as well as bespoke ad-hoc analytics requested by local teams. This will require you to work closely with stakeholders outside of your function, to ensure activity is aligned to business needs.

Role Mission
The role of the BI & Data Analyst is to support simplified data-led decision making by leveraging a single source of truth to yield user-friendly data models accessible to stakeholders across the business and aligned to business needs.

Objectives and Key Results
• Create accurate data reporting and analysis aligned to user needs
• Provide simplified data insights to better inform strategic decision making
• Drive automation of data reporting and democratisation of data via self-serve dashboards and other data sets

Duties and Responsibilities

Essential Roles & Responsibilities
• Work closely with UK stakeholders to understand their functional areas in detail
• Question and challenge stakeholders as needed
• Shape and refine data analysis and business intelligence solutions that support the needs of the stakeholders
• Design and continually refine data models, reports, dashboards, and other analytics tools
• Drive data-driven decision making across the business through provision of analytics and insights
• Analyse data across a range of technical sources to identify trends and patterns to provide insights and recommendations to help drive business decisions
• Develop an accurate and where possible an automated, real-time view of relevant performance measures and make outputs available to decision-makers across the business
• Stay up-to-date with industry trends and emerging technologies in business intelligence and analytics, leveraging best practice to inform changes to approaches and methodologies deployed.

Teams to collaborate with
• All functions – on requirements gathering, provision of data reporting, analytics and insight
• Group Information Systems – On Data Warehousing and internal systems

Position Specifications

Behavioural competencies – organisational and behavioural fit.
• Flexible and creative to take considered risks
• Learn and adapt quickly to changing situations
• Self-motivated and able to work under pressure
• Ability to travel to different sites and locations on a weekly basis
• Manages conflict and challenges in an open and constructive manner.

Critical competencies – technical fit
• Minimum of 12 months experience with PowerBI including Data Preparation & Transformation, Data modelling/DAX, Data Visualisation and Reporting, Deployment and Automation.
• Good understanding of business concepts such as Sales pipeline, Revenue, Sales performance metrics, Delivery performance metrics
• You will have the knowledge and experience to carry out standard relevant tasks confidently and consistently without supervision
• Able to work effectively in fast paced environments while maintaining a strong attention to detail
• Hands on experience working with applications such as Salesforce, ServiceNow and Microsoft F&O with an understanding of their associated data models
• Proven track record of presenting information in comprehensive reports, analysing trends and enabling data driven decisions