Latest Customer Service Jobs

Data Scientist - Customer Services

This role involves building data pipelines, creating customer journey dashboards, and conducting deep-dive analyses to improve customer success metrics. You'll leverage Gen AI for automation and anomaly detection while supporting A/B testing and data-driven decision-making across digital and service domains. The position emphasizes cross-functional collaboration and storytelling to influence strategy.

EF Recruitment London, United Kingdom £250 – £260 pa

Data Engineer

Design and build a modern, cloud-first data platform to replace legacy on-premise systems, enabling scalable data integration and AI-readiness. Collaborate with analytics teams to refactor complex T-SQL into cloud workflows and establish CI/CD, Git, and automated testing practices. Support NetSuite migration and future acquisitions through robust, modular data architectures.

Liquidline Ipswich, United Kingdom

Manager, AI Deployment Engineering - Large Enterprise

Lead and mentor a team of AI Deployment Engineers focused on guiding large enterprise customers through the technical implementation and production deployment of Generative AI solutions. Drive platform integration, translate customer needs into product roadmaps, and act as a trusted technical advisor to executive stakeholders. Emphasis is on safe, scalable AI adoption across complex global organisations.

OpenAI London, United Kingdom

Hybrid Permanent

Technical Support Engineer

This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc....

Luminance London, United Kingdom

Hybrid Permanent

Full Stack Developer

Develop and maintain full-stack software solutions for ELI, an AI-driven product transforming insurance claims handling. Work across C#, JavaScript/TypeScript, Angular, and Node.js, collaborating with stakeholders to deliver secure, scalable applications. Contribute to innovation in the insurtech and legal tech space within a growing tech subsidiary.

Horwich Farrelly Manchester, United Kingdom

Product Associate

This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc....

Luminance London, United Kingdom

Hybrid Permanent

Customer Director - Professional Services

Leads AI transformation initiatives for professional services firms, building strategic relationships with C-suite stakeholders and guiding multidisciplinary teams to deliver production-grade AI solutions. Focuses on automating complex knowledge work and scaling enterprise-wide AI adoption in regulated environments. Shapes go-to-market strategy and drives commercial growth through high-impact client engagements and thought leadership.

Faculty London, United Kingdom

On-site Permanent

Customer Director (Maritime)

Lead the creation and growth of a dedicated maritime AI solutions unit for defence clients, including the Royal Navy and NATO/AUKUS. Act as a strategic entrepreneur to identify high-value opportunities, develop AI-driven propositions for naval challenges, and oversee end-to-end delivery of transformational technology projects. Requires deep maritime domain expertise and the ability to build trusted relationships with senior stakeholders in high-stakes environments.

Faculty AI London, United Kingdom

Hybrid Permanent Clearance Required

Software Engineer - AI Automation London- Global Prime Brokerage & Financing Platform

This role involves designing and delivering AI-driven automation solutions to streamline and enhance complex business processes across various workflows. You will collaborate with engineering teams, product managers, and business architects to build scalable automation services and integrate AI/ML capabilities into real business workflows.

eFinancialCareers London, United Kingdom

On-site Permanent

Data Scientist

This role involves leading the development of data science initiatives from the ground up, with a focus on building predictive models for customer churn and complaint propensity. The Data Scientist will own the full lifecycle of model development, from design to production, and establish scalable, repeatable methodologies. The position offers autonomy in shaping the function within a subscription-based service business.

Gleeson Recruitment Group London, United Kingdom

AI Forward Deployed Engineer - London

This role involves developing and deploying cutting-edge GenAI solutions for customers, collaborating with product and engineering teams, and presenting at industry conferences. The ideal candidate has extensive experience with GenAI tools and platforms, a passion for collaboration, and a graduate degree in a quantitative field.

Databricks London, United Kingdom

Senior AI Engineer X 2 (Agentic AI)

This role involves designing, building, and integrating AI applications into end-to-end workflows, embedding agentic AI into customer and operational processes, and collaborating with cross-functional teams to deliver robust, production-ready solutions. The focus is on turning emerging AI capabilities into practical, high-value implementations while ensuring reliability, resilience, and safety.

Adria Solutions Manchester, United Kingdom £70,000 – £85,000 pa

Hybrid Permanent

Staff Software Engineer - Machine Learning

This role involves leading the technical strategy for machine learning and AI across multiple teams in a large financial organisation. The engineer will drive MLOps standards, guide architectural decisions, and mentor other engineers while working on scalable, customer-facing AI systems. Collaboration with data science, product, and platform teams is central, with a focus on Gen AI, responsible AI, and enterprise-wide technical alignment.

Capital One Ec1Y8Af, United Kingdom

Sr. Manager, AI Forward Deployed Engineering (AI-FDE)

Leads and scales the EMEA AI Forward Deployed Engineering team at Databricks, driving customer AI/ML transformations through technical advisory, strategic engagement, and delivery of production-grade GenAI applications. Builds high-performing teams, shapes product direction via customer insights, and develops scalable service practices in collaboration with Product, Research, and Sales. Focuses on executive stakeholder alignment and reusable solutions for enterprise clients across the region.

Databricks London, United Kingdom

Full Stack Python Developer

Full Stack Python DeveloperSalary: £60,000 to £80,000Location: West LondonWorking arrangement: Predominantly office and customer-site based, with some remote working availableEmployment: Permanent, full-timeMFK Recruitment is recruiting a Full Stack Python Developer for an innovative UK technology company developing advanced Artificial Intelligence...

MFK Recruitment Brentford, London, TW8 9DE, United Kingdom £60,000 – £80,000 pa