Latest Customer Service Jobs

Enterprise Account Executive

PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world’s leading logos,...

PolyAI United Kingdom

Senior Channel Solutions Consultant

PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world’s leading logos,...

PolyAI United Kingdom

Machine Learning Engineer II, Intelligent Talent Acquisition - Lead Generation & Detection Services

This role involves developing AI and machine learning systems to enhance Amazon's talent acquisition process at scale. The engineer will work on foundational data systems, knowledge graphs, and ML-powered recruiting products using deep learning and generative AI. Collaboration with scientists and engineers is central to delivering scalable, fair, and efficient hiring solutions.

Amazon Edinburgh, Alba / Scotland, United Kingdom

Hybrid Permanent

AI Strategist, Generative AI Innovation Center

Amazon Web Services (AWS) is looking for experienced and motivated business-oriented technologists who possess a unique balance of business knowledge, effective interpersonal skills, and some technological depth in the following areas: analytics/big data, machine learning and generative artificial intelligence. This...

Amazon London, United Kingdom

Permanent

General Ledger Team Leader

About UsOcado Group is a global technology leader reinventing retail through AI and Robotic Engineering. While our technology powers the world’s most advanced fulfilment centres, our people drive our international growth.We are now launching a new Global Shared Service Centre...

Ocado United Kingdom

Senior General Ledger Accountant

About UsOcado Group is a global technology leader reinventing retail through AI and Robotic Engineering. While our technology powers the world’s most advanced fulfilment centres, our people drive our international growth.We are now launching a new Global Shared Service Centre...

Ocado United Kingdom

Pre-sales Senior Technical Solutions Engineer (Data and AI) x4

This role involves working closely with sales teams and customers to demonstrate and implement Databricks' Data Intelligence Platform, focusing on data and AI solutions. The engineer will deliver technical presentations, build custom demos, and guide clients through evaluations, particularly in sectors like media, financial services, and public sector. The position requires deep expertise in big data, cloud platforms, and programming, with a strong emphasis on pre-sales technical advisory and solution architecture.

Databricks London, United Kingdom

Hybrid Permanent

Pre-sales Senior Technical Solutions Engineer (Data and AI)

Act as a technical advisor to customers, demonstrating the Databricks Data Intelligence Platform through hands-on evaluations, Spark programming, and integration with cloud ecosystems. Develop reference architectures, demo applications, and support pre-sales efforts by aligning technical solutions with business value across industries like FSI, retail, media, and hospitality.

Databricks London, United Kingdom

Hybrid Permanent

AI Architect

This role involves designing and implementing enterprise-scale AI and Generative AI solutions, translating business challenges into technical roadmaps, and guiding clients through AI transformation. The architect will work across the full lifecycle from strategy to deployment, leveraging technologies like LLMs, RAG, and vector databases on major cloud platforms. The position emphasizes technical leadership, client engagement, and responsible AI practices within a global consultancy environment.

Tenth Revolution Group London, United Kingdom £100,000 – £115,000 pa

Hybrid Permanent

Vice President, Data Science

Leads the design and implementation of high-rigor machine learning and analytical systems across a regulated financial services environment. Focuses on production-grade models for anomaly detection, forecasting, and behavioral signals, ensuring reliability, explainability, and regulatory compliance. Works closely with engineering and product teams to drive models from concept to operation and provides technical leadership in complex, data-intensive scenarios.

eFinancialCareers London, United Kingdom

Hybrid Permanent

Head of Artificial Intelligence (Gen-AI)

Lead the strategic development and hands-on delivery of cutting-edge Generative AI solutions, including a proprietary RAG-based conversational agent, across a large proprietary dataset. Drive technical innovation in LLM pipelines, agent workflows, and semantic search while mentoring engineering teams and shaping the future of AI within a global services organisation.

The Portfolio Group M43Bg, M4 3BG, United Kingdom £130,000 – £150,000 pa

On-site Permanent

Data Scientist

This role involves designing and developing customer-focused data science solutions, taking models from problem definition to deployment and monitoring. You will work closely with stakeholders to translate business questions into robust modelling approaches and partner with engineers and analysts to productionise models.

Harnham - Data and Analytics Recruitment Merseyside, United Kingdom £40,000 – £48,000 pa

Hybrid Permanent

Technical Architect (MFA & Access Controls)

This role involves designing, implementing, and governing Multi-Factor Authentication (MFA) controls across a complex cloud and on-premise environment. The Technical Architect will work closely with technical and business stakeholders to ensure risk reduction and audit readiness, focusing on critical public sector services.

Methods Central London, W3 0BJ, United Kingdom

On-site Permanent Clearance Required

Join our growing AI & Cyber Practice

This role involves designing and securing AI systems, identifying risks, and embedding security controls. You will work on mission-critical programmes in government, healthcare, defence, and critical infrastructure, ensuring AI systems are resilient, scalable, and production-ready.

Methods Central London, W3 0BJ, United Kingdom

On-site Permanent Clearance Required

Genomic Data Scientist (we have office locations in Cambridge, Leeds & London)

This role involves conducting advanced genomic and multi-omics data analysis to support research in rare and complex diseases. The Genomic Data Scientist will develop and apply state-of-the-art computational methods on whole genome sequencing data, working within multidisciplinary teams to enable drug target identification, biomarker discovery, and patient stratification. A key focus is leveraging Genomics England’s large-scale datasets through custom pipeline development, statistical genetics, and collaborative research.

Genomics England Canary Wharf, London, E14 5AB, United Kingdom £55,500 – £65,000 pa

Hybrid Permanent