Sales Operations Executive

This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc. 5000’s ‘Fastest Growing Companies in America’, Luminance is disrupting the legal profession around the globe.

We are seeking a Sales Operations Executive to join our team. This person will play a key role in supporting the sales team by ensuring the efficient operation of sales processes, maintaining accurate sales data, and assisting in the creation and implementation of global sales strategies. This position is ideal for someone looking to develop their career in go-to-market operations while making a direct impact on the success and growth of our sales organisation.

Responsibilities

• Sales Support: Provide administrative and operational support to the sales team, ensuring smooth sales execution.
• Data Management: Ensure the accuracy and integrity of sales data in our CRM systems including updating customer records, tracking leads and opportunity activity and managing the sales pipeline.
• Sales Reporting: Assist in the creation of sales reports, dashboards, and performance tracking to monitor sales activities and outcomes.
• CRM Maintenance: Assist in maintaining and managing the CRM system, ensuring proper usage, data input, and reporting.
• Process Improvement: Support the identification and implementation of process improvements to enhance the efficiency of the sales function.
• Cross-Department Collaboration: Work closely with marketing, finance, and customer service teams to ensure alignment on sales efforts and initiatives.