B2C Data Scientist (Crawley, GB, RH10 9AD)

Nestlé Uk & Ireland
Crawley
1 month ago
Applications closed

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Data Analyst - Contact Centre & Workforce Planning Analytics

B2C Data Scientist (Crawley, GB, RH10 9AD) Business Area: Nespresso Location: Crawley or York (Hybrid opportunity) Salary Circa £45,000 depending on experience. Some of our other fantastic benefits include: • Potential, discretionary annual bonus • Generous pension scheme • 12 flexible days on top of 25-day holiday entitlement • Private Health care • 2 paid volunteering days • A focus on personal development and growth Although this is a full-time opportunity, please speak to us about what flexibility means to you as we are always open to discuss individual’s flexible working needs, don’t let this stop you from applying. We are recruiting for a B2C Data Scientist, a fantastic opportunity to provide insights which aim to improve our consumer experience and drive business impact. This is a permanent opportunity which will report into the Nespresso Insight Manager. We are the Nestlé Nespresso SA Company and are proud to be one of the fastest growing operating units of Nestlé. Our passionate, entrepreneurial-minded team has transformed Nespresso into one of the world’s most trusted brands. We guarantee quality by taking a careful, thoughtful, and sustainable approach to how we produce and market our premium coffee capsules and machines. We take pride in championing inclusion and diversity. We proudly signed the Business in the Community Race at Work Charter, are committed to Disability Confidence, and have been recognised as a Times Top 50 Employer for gender equality for three consecutive years. Additionally, we are a headline partner of Diversity and Inclusion in grocery. Your Impact You will be responsible for collecting and combining external and internal data (e.g., channels, key campaigns, and ongoing programmes) to generate coordinated, actionable insights. Key responsibilities include: • Leading and supporting projects related to customer preferences, profiling, campaign performance, and personalised offer strategy. • Driving key business targets through active performance tracking and identifying growth opportunities, including expertise in improving acquisition, retention, and sales strategies. • Developing data and forecasting models to enhance personalisation and relevance across the customer journey (Web, Social, App, Retail). • Designing innovative solutions, methods, systems, and processes using various analytical tools. • Working closely with the Global HQ Data Science team to support and influence project pipelines, as well as execute global deliverables locally. • Collaborating with key stakeholders (CRM, Finance, Commercial, HQ) to translate analysis into actionable recommendations. Your Ingredients for Success You will already have experience in a highly analytical, commercially focused data role with strong statistical understanding. Experience within a high growth organisation and the ability to influence at all levels will also be beneficial. Other key experience includes: • A degree in Mathematics, Statistics, Econometrics, or Quantitative Marketing (ideally). • Strong quantitative skills and confidence working with large datasets. • Advanced proficiency in SQL, Excel, and other analytical tools. • Experience coding in Python (highly advantageous). • Ability to navigate ambiguity, create structure, and deliver value using complex data. • A self starter mindset with the ability to work independently with minimal guidance. • Experience with omni channel data (digital and non digital) is beneficial. • Experience working in both B2B and B2C environments is an advantage. What You Need to Know Advert posting date: 18th Feb 2026 Advert closing date: 4th March 2026 We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application. At Nestlé, our values are rooted in respect and we believe that embracing diversity and fostering an inclusive environment allows everyone to reach their full potential and drives innovative thinking. We strongly encourage applications from individuals of all gender identities, ethnic backgrounds, those with disabilities, parents, carers and members of the LGBT+ community. Please let us know if we can provide accommodations to ensure your full participation in the application process. To find out more about Nestle’s commitment to DEI: Nestlé's Commitment to a Diverse and Inclusive Workplace To find out more about your recruitment journey with Nestle: Recruitment Journey | Nestlé UK & Ireland

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