We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products.
HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never forgotten the startup mindset that got us here. We’ve always approached our work with an idea-first attitude because every one of our accomplishments —no matter how big or small —can be traced back to an idea’s single spark.
It’s that spark —that inner drive —that sets our people apart from our competitors. It enables us not just to pull off game-changing feat after game-changing feat but to better our world in the process. We want you to find your spark. Because that’s what drives you to be better, be more and ultimately, be more fulfilled.
Here is an opportunity is to be part of HCL Technologies
Hybrid working(2-3 days in week either location)
Location – Multiple sites (Can work from either location)Reading or Portsmouth or"Perth (Scotland)"
Role definition
You will support Operations Infrastructure and represent HCL in customers control centers, solving issues and providing support to the software and infrastructure at these sites.
Expected qualification and critical experiences -
- BAU engineer based on customer sites to support critical national infrastructure services.
- Perform queue-based hardware, software and user fault management within predefined SLAs
- Out of hours support rota once trained
- Excellent problem-solving skills
- Ability to work in a pressurized environment
- Some hybrid working available
- Good customer service skills
Mandatory Education, Skills & certification -
- Subject Matter Expert for SCOM 2019. Able to maintain and upgrade environments and configure Management packs.
- SCOM to Service now integration
- Excellent knowledge of Microsoft Server 2016 and 2019, 2022 SCCM, DNS, DHCP
- Performance and Network tuning techniques
- Hyper-V and VMWare
- Knowledge of OS Patching, upgrades, antivirus and domain security tools
Mandate Requirement-
· Driving license essential
· Must meet requirements to become SC cleared
Desirable Skills -
· Citrix 7.15 or above, PVS or Netscaler
· Microsoft System Center Orchestrator (Scorch)
· PowerShell
· Cyberark
· IT Service Now
· SQL, NetBackup, Rubrik
· Redhat Linux, Oracle
Benefits
- A supportive, diverse and global team with a brilliant culture.
- A flexible (remote) working environment
- Competitive compensation and benefits that includes up to 20 days’ vacation per year, various insurances like Term life, AD &D and Business Travel insurance. These are apart from the statutory benefits applicable in the country.
- Great opportunities to make the role your own, upskill yourself and get involved with exciting projects
- Total Wellbeing is our focus. Alongside your professional excellence, you join the likeminded colleagues to create a larger impact within the company and society at large in your chosen area of passion - CSR Council, Diversity Council, Sparks – Engagement Champion to name a few.
- To know more about us visit – www.hcltech.com
Benefits
- A supportive, diverse, and global team with a brilliant culture.
- Some hybrid working available
- A flexible (remote) working environment
- Competitive compensation and benefits that includes vacation per year, various insurances like Term life, AD &D and Business Travel insurance. These are apart from the statutory benefits applicable in the country.
- Great opportunities to make the role your own, upskill yourself and get involved with exciting projects
- Total Wellbeing is our focus. Alongside your professional excellence, you join the likeminded colleagues to create a larger impact within the company and society at large in your chosen area of passion - CSR Council, Diversity Council, Sparks – Engagement Champion to name a few.
