Job overview
Toprovideanefficientadministrativeandclerical support service in line with service requirements.
As an important link between clinical staff, patients and GPs,the post holder willbe expected to project a positive and helpful image at all times.
Excellentcommunicationskillsareessentialforthisrole,asthepostholderisverymuch front of house and will be the first line of contact for our colleagues and visitors.
Main duties of the job
•ToattendanytrainingcourseswhichwouldbenefitboththeDepartmentandyourown knowledge and development.
•TocarryoutalldutiesandresponsibilitiesinaccordancewiththeTrust’spoliciesand procedures, including Health & Safety, and the Departmental procedures.
•Responsibleformaintainingstationarystockandadvisingsupervisorofrequirementsand ordering items on PECOS.
•Assistinthetrainingofnewteammembers
•Liaisewithotherhospitaldepartmentsi.e.MedicalRecords,Estates& Facilities
•LiaisewithNursing/CareHomeandResidentialhome
•Whenrequiredtoactasfirst pointofcontactforvisitorstothedepartment.
Working for our organisation
North Mid is part of North Central London integrated care system – consisting of the NHS and Local authority organisations in Camden, Islington, Barnet, Enfield and Haringey. As with other ICS’s, we are working increasingly closely with partners and indeed many of our financial and performance objectives are measured at this system level. Whilst all organisations remain as standalone, statutory bodies we have an ICS infrastructure for making shared decisions and agreeing shared approaches.
We are proud of our staff and want to ensure their training allows them to provide excellent clinical care. We are also a training unit for medical students from UCL and St George’s University Grenada, and for nursing and midwifery students from Middlesex and City Universities.
Take a tour of our hospital
Detailed job description and main responsibilities
•Communicateeffectivelyandwithafriendlymannerwithallstaffgroupsandfamilies.
•Topassonanymessagesgiveninroletotheappropriatepersonassoonas possible
•AdherencetotheTrust’sEqualOpportunitiespolicyintheworkplace
•Respondtorequestsforinformationand,whereappropriate,passoninformationto others, maintaining confidentiality
•Toprovideadministrativecovertothewardandensuringthatthisisdeliveredtohigh standards.
•To ensure the timely administration of admissions and discharge summaries and GP notificationondischargeensuringthatalldataisrecordedonthedischargedatabase.
•TosupporttheDischargeTeam.
Person specification
Experience and skills
Essential criteria
Experience in working with the NHS organisation Key skills in numeracy and literacy Clear communication skills Good key board skills
Desirable criteria
Understanding of the role of a ward clerk Ability to file in alphabetical and numerical order
Trust Values
Essential criteria
Demonstrable ability to meet Trust values
We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.
You will only be contacted by the Recruitment Team via email if you are shortlisted for this post. Please ensure therefore that you check your e-mail account regularly.
Please note in order to progress your application, your data will be processed by our 3rd party recruitment providers – North London Partners Shared Service, (NLPSS) who conduct recruitment activities on behalf of NMUH.
If you are offered a role with one of the NLPSS partner trusts, as part of pre-employment checks your identity and right to work documentation will be verified remotely(in most circumstances), using a certified identity verification service provider TrustID. You will be asked to capture an image of the relevant documents as well as a “selfie” using your smartphone/tablet (if available) for facial matching. TrustID will also perform a digital address check using Trunarrative and Equifax, which is a soft check and does not leave a footprint on your credit rating. For more information, visit
NMUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of NMUH will have their original documents verified using this technology.
By applying for this post you are agreeing to NMUH transferring the information contained in this application to its preferred applicant management system. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Record (ESR) system and other secure, internal NHS workforce systems.
By applying for this role, you accept in the event you are successful that your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which is aimed at saving you time and improving efficiencies within the NHS when your employment transfers. Therefore we want you to complete your e-learning modules prior to joining our organisation.
If you are an EU/EEA citizenwho does not have EU Settlement or Pre-Settled status, you will require a visa to work in the UK.
If you require sponsorship for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the
