The enthusiasm for the new Vice President of Global Managed Services Development Operations role at NCC is palpable. This key leadership position will undoubtedly be at the forefront of driving technological advancements within the organization. The VP will be responsible for leading a team that not only maintains but also innovates the architecture behind NCC’s managed services, ensuring that clients across Europe, North America, and Asia Pacific receive top-notch support.

The Unified Tech Stack (UTS) is a testament to NCC’s commitment to quality and innovation, especially in the realms of artificial intelligence and machine learning. These technologies are crucial for developing cutting-edge cybersecurity solutions that meet the evolving needs of clients.

For candidates considering this role, NCC values leaders who are not just technically proficient but also visionary in their approach to leveraging technology for client success. The new VP of GMS Development Operations will play a critical role in shaping the future of NCC’s managed services and sustaining the company’s growth and reputation as a leader in managed cybersecurity services.

If you see yourself as a fit, and want to be part of a fast growing organization focused on tomorrow, I encourage you to apply for the role.

Vice President, GMS Security Development Operations

Role Purpose

This role is responsible forleading the Security Development Operations strategy for the Global Managed Services capability within NCC Group. The role is responsible for developing and delivering the technology strategy to ensure GMS services deliver innovative, high quality, comprehensive and cost-effective services to clients. This includes leading a team of 60 plus colleagues globally to deliver architectural designs, prototyping and development of wider system integrations (Splunk, VMWare, Microsoft CrowdStrike, and other leading security technologies) as well as collaboration with wider stakeholder engagement across NCC to align with the overall company strategy

Key Accountabilities

Design and architecture of in-house solution for delivery of NCC’s GMS solution suite. This includes: 

Tenant model design and utilisation of NCC architecture to allow management of client tenants.  Design of over-arching architecture for NCC Group infrastructure, as well as integration into client environments to allow consumption of MDR service. Collaboration with highly technical developers, detection engineers and red teamers to harden designs.  Close collaboration with developers to create a DevOps / infrastructure-as-code approach to deployment.  Design and documentation of reference architectures.  Development of customer configuration and management portal  Management of development work and feature backlog  Provide maintenance to the deployment pipeline  Troubleshoot failed deployments  Ensure platform health  Aid in response to service issues on the platform  Act as SME on atypical deployments, for example (but not limited to) coverage of AWS, GCP, protection of container workloads, complex multitenant customers  Assist with RFPs where required  Join calls with more complex prospective customers to provide platform overviews  Provide ad-hoc assistance/maintenance of demo environment(s)  Assist in delivery of non-standard customers via the delivery team  Lead technical workshops with complex customers to ensure proposed designs are fit for purpose  Working collaboratively with Global Technical Services on central delivered resource, standards and processes.  Ensuring Security Good Practice and adhering to Group Security policy and standards at all times.  Engaging with Group Design Authority to ensure technical and solution architecture standards and documentation meet requirements. 

What we're looking for in you

Strong leadership skills, with the ability to motivate and inspire a team.  Exceptional organizational and time management skills, with the ability to manage multiple projects and priorities simultaneously.  Strong strategic thinking and problem-solving abilities, with a track record of developing and executing successful technology strategies.  Innovative approaches and deep understanding of the managed security services industry to lead NCC GMS business unit with CTO like strategic thinking and execution. Solution architecture, design and implementation for cloud environments.  Security best practices for cloud and on prem.  Extensive experience with Azure Resource Manager (ARM), Bicep, Azure CLI, PowerShell, C#  Extensive experience MS Sentinel, Splunk, and other third party technologies as required for delivery to customers.  Extensive experience with Azure DevOps  Web development (Blazor)  ServiceNow and other system integration experience 

Behaviors:

Focusing on Clients and Customers. Working as One NCC. Always Learning. Being Inclusive and Respectful.  Delivery Brilliantly. Looking Externally.

Why NCC Group?

At NCC Group, our mission is to create a more secure digital future. That mission underpins everything we do, from our work with our incredible clients to groundbreaking research shaping our industry. Our teams' partner with clients across a multitude of industries, delving into, securing new products, and emerging technologies, as well as solving complex security problems. As global leaders in cyber and escrow, NCC Group is a people-powered business seeking the next group of brilliant minds to join our ranks.

Our colleagues are our greatest asset, and NCC Group is committed to providing an inclusive and supportive work environment that fosters creativity, collaboration, authenticity, and accountability. We want colleagues to put down roots at NCC Group, and we offer a comprehensive benefits package, as well as opportunities for learning and development and career growth. We believe our people are at their brilliant best when they feel bolstered in all aspects of their well-being, and we offer wellness programs and flexible working arrangements to provide that vital support.

What do we offer in return?

We have a high-performance culture which is balanced evenly with world-class well-being initiatives and benefits;

⏰Flexible working

Financial & Investment

Bonus

Car Allowance

Pension

Life Assurance

Share Save Scheme

Maternity & Paternity leave

Community & Volunteering Programmes

⚡ Green Car Scheme

Cycle Scheme

Healthcare (Private medical)

️ Office Lifestyle

‍ ‍ Employee Referral Program

Lifestyle & Wellness

Learning & Development

‍ Diversity & Inclusion

So, what’s next?