Overview:

As a Talent Acquisition Partner, you will play a critical role in scaling Zapp’s tech workforce by identifying, engaging, and hiring the best talent in software development, cloud computing, artificial intelligence, machine learning, and other high-impact technical domains. You will bring deep expertise in talent acquisition strategies, market insights, and employer branding while ensuring a seamless candidate experience.

About Zapp:

Zapp is London’s leading premium convenience retail platform. Founded in 2020, our vision is to disrupt the multi-trillion dollar convenience retail market, currently dominated by major players, by developing best-in-class customer-centric technology and fulfilment solutions. Zapp partners with some of the world’s leading brands to deliver an exclusive range of hand-picked products 24/7, delivered in minutes.

Key Responsibilities

Strategic Recruitment & Hiring:

1. Own and drive the end-to-end recruitment process for technical roles across Zapp.
2. Partner closely with hiring managers and senior leadership to understand business needs, hiring goals, and workforce planning.
3. Develop and execute sourcing strategies to attract top technical talent, including passive candidates.
4. Utilise data to drive hiring decisions whilst leveraging recruiting metrics, pipeline data, and market insights to refine hiring strategies.
5. Ensure a diverse and inclusive hiring process, proactively engaging underrepresented talent pools.

Stakeholder & Candidate Management:

1. Build strong relationships with hiring managers, HR business partners, and technical teams to align recruitment efforts with business objectives.
2. Provide interview training and best practices guidance to hiring teams.
3. Act as a trusted advisor to candidates throughout the hiring process, ensuring a positive candidate experience.
4. Negotiate offers and ensure seamless onboarding in collaboration with HR teams.

Sourcing & Market Intelligence:

1. Utilise advanced sourcing tools and techniques, including Boolean searches, LinkedIn Recruiter, GitHub, Stack Overflow, and AI-driven sourcing tools.
2. Conduct market research to understand hiring trends, salary benchmarks, and competitor intelligence.
3. Attend and organise tech hiring events, hackathons, and university partnerships to engage with top-tier talent.

Process Optimisation & Employer Branding:

1. Identify and implement process improvements to enhance recruitment efficiency and candidate experience.
2. Leverage recruitment technologies, including ATS (Teamtailor), and CRM systems.
3. Collaborate with employer branding teams to create compelling job advertisements, social media campaigns, and talent engagement strategies.
4. Contribute to internal hiring projects, such as DEI (Diversity, Equity & Inclusion) initiatives, recruiter training, and interview panel calibration.

Qualifications & Experience

Basic Qualifications:

1. 5+ years of experience in full-cycle recruitment, with a focus on technical hiring (e.g., software engineers, data scientists, DevOps, cloud architects, AI/ML specialists).
2. Proven track record in headhunting, sourcing, and engaging passive candidates.
3. Experience using Applicant Tracking Systems (ATS) and recruitment tools such as LinkedIn Recruiter, Teamtailor, Pinpoint etc.
4. Strong awareness of technical skill sets, programming languages, and IT infrastructure.
5. Excellent stakeholder management skills and the ability to influence hiring decisions.
6. Ability to analyse recruitment metrics and make data-driven hiring decisions.
7. Strong negotiation, communication, and relationship-building skills.

Preferred Qualifications:

1. Experience working in a high-volume, fast-paced environment, preferably in a tech-driven or global organisation.
2. Strong knowledge of DEI hiring best practices and initiatives.
3. Familiarity with global tech hiring trends, university recruiting, and employer branding strategies.
4. Professional certifications in Recruitment, Talent Acquisition, or HR (e.g., AIRS, LinkedIn Certified Recruiter, SHRM-CP, PHR) while not essential, will be advantageous.

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