AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon is building some of the largest distributed systems in the world, and we need astute engineers to support and deploy the next generation of compute and storage platforms for our customers. We provide support worldwide with a focus on continuous improvement. We have exceptionally high standards for our infrastructure as well as our employees, and our systems are highly reliable, highly available, and turn scale into an advantage for our business and an asset to our customers. Our employees are exceptional, driven to serve customers, and fun to work with.

The AIS STORM (Systems Tooling Operations Reliability and Metrics) team is looking for experienced engineers who are willing to own solutions, insist on the highest standards for our customers and can both think of the big picture but dive deep into solutions when the situation warrants.

Key job responsibilities
The skills and traits we are seeking include:

- Passionate about working with large data sets and be someone who is able to bring data sets together to answer business questions and drive growth. You will have an opportunity to work with big data and emerging technologies while driving business intelligence solutions end-to-end: business requirements, data modelling, ETL, metadata, reporting, and dash boarding.
- Excellent Linux/Unix Systems Administration knowledge, including shell scripting, and a proficiency in at least one development language.
- Be a focal point for the escalation for complex issues and dive deep for solutions as well as provide guidance and knowledge sharing with your teammates.
- Drive the team to improve operational efficiency for all services through root cause and trend analysis with the identification and development of SLA, metrics, monitors, procedures, tools, and documentation
- Have, or be willing to learn, the capability to automate day to day tasks and develop/build software and/or services.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

We are open to hiring candidates to work out of one of the following locations:

London, GBR | Thames Valley, POST-BER, GBR

BASIC QUALIFICATIONS

- Experience administrating in a Linux environment.
- Experience of systems management (e.g. 50+ servers).
- Experience of building scripts, tooling, and automation for large-scale computing environments using Python, Java, PHP, Ruby, or Bash/Shell. Bachelor's Degree in an IT related field, or equivalency in related work experience.

PREFERRED QUALIFICATIONS

- Database experience to include building and executing queries (e.g. MySQL, DynamoDB, MongoDB).
- Experience with configuration management systems such as cfengine, Chef, or Puppet.
- Experience with open-source technologies.