Solution Consultant

TalentNeuron
1 year ago
Applications closed

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TalentNeuron is the world's leading provider of labor market analytics, delivering high-fidelity talent data on an unmatched global scale. TalentNeuron delivers actionable talent insight for every region of the world covering countries that collectively represent more than 90% of the world's GDP. Through deep investments in machine learning and artificial intelligence, our technology platform ingests and normalizes hundreds of millions of structured and unstructured data points each day, delivering critical talent insights in support of workforce planning, strategic skills analysis, location optimization, DEI tactics, and sourcing strategies for local, regional, and global talent. These insights can be delivered to clients via software as a service, data as a service, or fully custom research efforts from our team of expert data scientists and advisors.


Our Core Values

Humanity First: We lead with humanity. We foster empathy, kindness, respect, and inclusiveness in all contexts and support one another.

Customers at the Core: We engage in meaningful and constant dialogue with clients to deeply understand and anticipate their needs, and consistently deliver exceptional value. We operate with integrity and do what’s right for our clients, no matter how difficult.

Diverse Minds, One Team: We are curious and seek different perspectives and find common ground, but we act, succeed, fail, and celebrate as one. We openly collaborate, communicate, debate, and compromise across groups.

Pioneering Innovation: We take risks, fail fast, and learn from our experiments. We champion change and evolution without fear and inspire a culture where innovation thrives.

Resilient Perseverance: We think creatively and pragmatically to find solutions, remove barriers, and overcome obstacles. We are equally accountable for the results of the whole team and for our individual commitments, and we find a way to get things done by embracing a “yes we can” attitude.


Role Overview:

The Solution Consultant / Sales Engineer will work closely with the Sales, Product, and Client Engagement teams to drive business growth by delivering tailored product demonstrations and technical solutions to potential clients. You will bridge the gap between our advanced Strategic Workforce Planning offerings and client requirements, ensuring prospects understand how our solutions meet their specific needs.

What You Will Do

  • Technical Expertise & Product Demos:
  • Provide in-depth product demonstrations, highlighting key features that solve prospects’ challenges in end -to-end Strategic Workforce Planning and execution.
  • Comfort speaking and contextualizing the intersection of finance, planning and talent management
  • Customize demos and technical presentations to address industry-specific pain points for global clients.
  • Support the sales team by offering expert knowledge on system capabilities, integrations, and configurations.
  • Solution Design & Scoping:
  • Collaborate with sales executives and clients to understand requirements, design configuration based solutions, and provide input for proposals.
  • Create solution frameworks by understanding client workflows and recommending best practices for implementation.
  • Support the RFP/RFI process by delivering high-quality responses to technical questions and detailed use cases.
  • Implementation and Onboarding:
  • Support the transition of new clients from the sales process into the implementation
  • Conduct client workshops and configuration sessions to design the solution configuration to enable the clients required capabilities
  • Deliver technical expertise within the implementation project to deliver the proposed solution
  • Client Relationship Management:
  • Act as a trusted advisor to clients by providing insights into product usage, technical problem-solving, and future scalability.
  • Build strong client relationships, ensuring a smooth handoff to the post-sales Client Engagement team.
  • Collaboration & Cross-Functional Support:
  • Work closely with product managers and engineering teams to relay client feedback and suggest feature enhancements.
  • Collaborate with marketing and sales to create technical sales materials, white papers, and competitive analysis documentation.
  • Training & Enablement:
  • Conduct training sessions for internal sales teams and clients on advanced product functionalities and best practices for integration.
  • Support the creation and maintenance of the training content within the LMS system used to support client and internal training.
  • Global Client Support:
  • Qualifications:
  • Serve as the technical lead for multi-regional/global HR tech clients, including Europe, Middle East, APAC, and North America, ensuring clients receive localized product insights and solutions.
  • Experience:
  • 5+ years of experience in a Business Consulting, Sales Engineer, Solution Consultant, or Technical Pre-Sales role in the B2B SaaS space, ideally with HR tech or related industries.
  • Experience in working with decision-makers in large complex accounts, preferably with a Human Resources focus
  • Strong knowledge ofFP&A, people analytics (e.g. human resources management & strategy, skill management, strategic workforce planning, etc.), Workforce Planning or workforce planning consulting
  • Direct involvement in the design and/or implementation of large-scale business transformations
  • Experience in SaaS solution selling and implementing / onboarding SaaS products to solve complex business challenges.
  • Skills & Competencies:
  • Excellent presentation and communication skills with the ability to convey complex technical solutions to both technical and non-technical audiences.
  • Experience working with global enterprise clients across diverse regions and industries.
  • Familiarity with APIs, SaaS integrations, cloud platforms, and basic programming concepts.
  • Proven experience in handling RFP/RFI processes and technical documentation.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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