At Kpler, we are dedicated to helping our clients navigate complex markets with ease. By simplifying global trade information and providing valuable insights, we empower organisations to make informed decisions in commodities, energy, and maritime sectors.
Since our founding in 2014, we have focused on delivering top-tier intelligence through user-friendly platforms. Our team of over 600 experts from 35+ countries works tirelessly to transform intricate data into actionable strategies, ensuring our clients stay ahead in a dynamic market landscape. Join us to leverage cutting-edge innovation for impactful results and experience unparalleled support on your journey to success.
As a Senior Data Analyst you will coordinate with the rest of the BI team and relevant product, engineering and CS teams to understand how they capture usage data on the different products, what their reporting needs are and deliver high quality BI reporting solutions in snowflake and Looker. You will evaluate and optimise the existing data and dashboards and work to add new or remaining products to the portfolio of insights we are offering.
With your experience in developing reporting and analytical infrastructure you will play a key role in upleveling the way internal data is being used by different internal and external teams and stakeholders.
Key Responsibilities
- Liaise with product and CS teams to review, refine and document business requirements.
- Transform raw data from different sources into structured tables and meaningful insights using Python, SQL and Looker
- Design and provide reports and dashboards to improve business performance (i.e. customer retention), processes (i.e. licence entitlements) and product insights (i.e. features used)
- Integrate data and reporting from 3rd party tools (i.e. Mixpanel) to our BI reporting suite
- Provide ad-hoc data support, analysis and reporting consultancy
- Accurate and thorough testing of deliverables with related documentation
- Support teams using self-service data analytics to drive efficient development of queries and ad-hoc reporting
- Contribute to the management and continuous improvement of BI technical environment to ensure expected service levels are met and known service issues are resolved.
- Participate in BI and business meetings and take ownership of relevant action points throughout the escalation process to achieve satisfactory results.
You are or have ...
- 4+ years of experience with business intelligence or data analytics (high-growth startup, tech or SaaS environments highly preferred)
- Bachelor's or Master's degree in a quantitative field such as Information Systems, Computer Science, Engineering, Statistics, Mathematics etc.
- Excellent experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modelling
- Proven expertise in building reports and BI analysis with tools such as Looker (preferable) or Tableau/Power BI.
- Advanced Excel/Google Sheet skills
- Excellent problem solving and analytical skills and a desire to work independently to proactively solve a variety of data problems in a fast-paced environment
- Attention to detail of a hawk and ability to structure, monitor and validate data to ensure data integrity
- A bright, analytical mindset, able to quickly grasp concepts, think creatively about solutions, dissect data in multiple ways and identify trends
- Git experience is a plus
- Experience with modern data warehousing techniques (dimensional data modelling, experience with ETL, etc.) and Snowflake is a plus
- Machine learning experience/knowledge is a plus
We are a dynamic company dedicated to nurturing connections and innovating solutions to tackle market challenges head-on. If you thrive on customer satisfaction and turning ideas into reality, then you've found your ideal destination. Are you ready to embark on this exciting journey with us?
We make things happen
We act decisively and with purpose, going the extra mile.
We build?together
We foster relationships and develop creative solutions to address market challenges.
We are here to help
We are accessible and supportive to colleagues and clients with a friendly approach.
Our People Pledge
Don't meet every single requirement? Research shows that women and people of color are less likely than others to apply if they feel like they don't match 100% of the job requirements. Don't let the confidence gap stand in your way, we'd love to hear from you! We understand that experience comes in many different forms and are dedicated to adding new perspectives to the team.
Kpler is committed to providing a fair, inclusive and diverse work-environment. We believe that different perspectives lead to better ideas, and better ideas allow us to better understand the needs and interests of our diverse, global community. We welcome people of different backgrounds, experiences, abilities and perspectives and are an equal opportunity employer.
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