Senior Data Analyst

We’re champions of the North West and we’re proud that it’s our electricity network that connects communities and helps keep the electricity flowing every minute of every day, from when you wake up to when you fall asleep and all the hours in between.

A key part of the UK’s journey to net zero carbon is the revolution of our electricity industry to enable clean, green economic growth. As the North West’s electricity network operator, it’s our responsibility to lead the way, help the region decarbonise and pave the way for the growth of renewable energy and a sustainable energy future for all.

We’re proud that in December 2024 we were named Utility of the Year by Utility Week magazine who said we punched above our weight and used innovation to solve some of the industry’s most difficult challenges. Come and be part of our team and make a difference.

Together we have the energy to transform our communities. We are switched on. We are adaptable. We take pride.

Our Role

We’re looking for a Lead Business Analyst to join our Insights team. Reporting directly to the Customer Experience Manager, you’ll deliver exceptional end-to-end analysis which drives business decisions and reflects the voice of customer. You will lead a small team of Analysts mentoring and developing them to build their analysis skills and BI development. You’ll play a crucial part in supporting the delivery of our Customer Contact Centre working with internal stakeholders to share your insights and ensure our BI suite is constantly evolving to the dynamic needs of our Business.

Who we’re looking for

• Previous experience managing & developing Data / BI Anaylsts
• Proficiency in Power BI development, including report and dashboard creation
• Strong understanding of data modelling and data visualization concepts
• Experience with VBA and SQL for data manipulation and extraction
• Knowledge of Data Analysis Expressions (DAX) for creating calculations
• Familiarity with data warehouse concepts
• Excellent attention to detail and problem-solving skills
• Excellent communication and collaboration skills
• Ability to work independently and as a part of a team
• Adaptability to changing business requirements
• Create custom applications: Use VBA to create custom applications for Excel
• Automate tasks: Write macros and scripts to automate repetitive tasks
• Manipulate data: Use VBA to manipulate data and generate reports
• Streamline workflows: Use VBA to create automated workflows for sharing spreadsheets
• Analyze data: Use VBA to analyze complex data and develop automated reporting
• Create macros: Create macros to work with large amounts of data

What we’re offering

As a vital team member and in return for your expertise, inclusive approach and commitment, we'll provide a favourable salary and the chance to join a passionate and welcoming team. We are committed to ensuring our people are supported and are proud of our reward and benefits offer, which includes:

• An annual bonus scheme
• 25 days annual leave increasing with length of service
• Private Health Care
• An employee rewards portal offering discounts on several well-known brands
• A market-leading contributory pension scheme
• Employee assistance programme
• Opportunity for professional development through our L&D function.

Our people are important to us and we’re passionate about creating a great place to work where we can all be ourselves, reach our full potential and build long lasting careers. We’re striving to increase diversity of thought and talent in our people and to recruit highly skilled workforce that’s representative of the communities we serve. For us, embracing our differences is what makes us stronger

Should you require any additional support with your application, or any adjustments please contact our Recruitment team at or on (option 2)

Any offer made will remain conditional until pre-employment checks are complete to a level deemed satisfactory by Electricity North West. Due to the of this role, the following pre-employment checks will be required; references from previous employers, Disclosure and Barring Service (DBS) and a Drug & Alcohol test.

We reserve the right to close this vacancy early.

We don't accept speculative CVs from agencies. Any received we will assert ownership of the candidate and no fee will be payable