SaaS Engineer / Software as a Service

SaaS Engineer / Software as a Service – Application

East Hampshire District Council is embarking on a new journey and building a team that will help shape its future. The transformation programme at East Hampshire has focused the council to reshape the way they work, and they are developing five critical cross-cutting programmes which are linked to all directorates, these are being developed simultaneously. Delivering through IT is one of the five, and we are building an IT team to support EHDC realise the benefits of effectively delivering through IT.
 
You will play a vitally important role in providing technology to shape our future services. There has never been a better time to be involved in an opportunity that will help to help influence the way the organisation can embrace new and existing technology solutions. 
 
About the role:

Your role will work towards ensuring corporate and service area cloud-based (SaaS) line of business systems are integrated and available to successfully deliver key services to residents. You’ll deliver and champion best practice for all cloud-based application development, supporting staff and members in getting the most out of cloud-based IT and digital solutions. 
 
Your role will also liaise with cloud/SaaS suppliers and partners for problem analysis, support and maintenance of key software applications, specialising in systems relating to the statutory services of the organisation. Helping deliver the transformation roadmap and expected outcomes.
 
Requirements to succeed: 

Manage / Support the Councils M365 environment.
Provide support for existing council Applications & Services.
Manage / Support for the Councils Azure environment.
Managing configuration of user change requests and leading technical integrations
Acting as the technical interface to our technology partners and align user requirements into the right technical solutions.
Key communication with employees and senior leadership about budget, application usage and other issues related to SaaS applications, such as cyber security.
Compliance management services to ensure that officers comply with the set-out procedures and policies related to SaaS applications. 
The effective delivery and co-ordination of critical SaaS services through the following activities:

Management of software development plans in conjunction with other partners and suppliers.
Development and maintenance of documented tools and standards for software development, including the application of appropriate change control.
Proactive liaison & support to service users, members and partners to promote the development of key services.
Maintain up-to-date IT market-intelligence and knowledge of current and emerging IT developments and associated business best practices, assessing their applicability to the Council.
Recording, resolving and escalating problems reported by users of specific corporate and business applications by responding in a timely and efficient manner to the business needs. 

Manage access to software applications to ensure security.
Develop processes for approving the use of a new SaaS application.
Develop and adhere to the overall IT budget.
The SaaS role spans the areas of Software Engineering, Ops, DevOps, Data Engineering, and Security. SaaS Engineers build and operate components of the SaaS Platform, solving problems across the stack from concept through to the customer, ensuring all solutions are inherently SaaS. 
 
Please refer to the Role Profile for more information
 
In return for your valued contribution, we can offer you a competitive benefits package which includes hybrid working options, training and development opportunities, generous annual leave and flexi time, membership of the Local Government Pension Scheme and more. 
 
East Hampshire District Council are committed to building a diverse, inclusive and equitable workplace and welcome applications from people of all backgrounds and experiences – we are proud of being a Disability Confident Committed employer and appoint on merit. 
 
Many of our staff also work flexibly in different ways e.g. part-time, compressed hours and everything in between, please talk to us about the flexibility you may need to do this role.  
 
Our website has information on the benefits and support we offer our staff.

The Guaranteed Interview Scheme for Veterans is a commitment that the Council has made to support the Armed Forces Community Covenant – you can find more on this scheme and eligibility on our website.

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff members to share this commitment.
 
Please note - as part of our interview process your right to work in the UK will be checked by using approved right to work documents.  

We are unable to consider your application if you do not have full rights to work in the UK, as we are unable to offer sponsorship.

REF-(Apply online only)