Only 24h Left: OCS Technical Support Specialist -vacatures

Sky
City of Westminster
7 months ago
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Analytics Business Partner

Machine Learning Engineer

Machine Learning Engineer

Machine Learning Engineer

Machine Learning Engineer

Machine Learning Engineer

We believe in better. And we make it happen.Bettercontent. Better products. And better careers.Working in Tech,Product or Data at Sky is about building the next and the new. Frombroadband to broadcast, streaming to mobile, SkyQ to Sky Glass, wenever stand still. We optimise and innovate.We turn big ideas intothe products, content and services millions of people love.And wedo it all right here at Sky.OCS Technical Specialist is an excitingrole as part of an expert team responsible for supporting Skysproduction Online Charging System (OCS). This is the brains behindSky Mobile performing the real-time rating and charging functionfor Skys 3.5m+ subscribers. What youll do Provide L2 / L3 supportfor Amdocs OCS application Work closely with Sky OCS Design andDelivery, 3rd party vendor (Amdocs) and other departments acrossSky Incident and Problem management (Spark) of OCS issues Suggestimprovements. Co-operate to develop, coordinate & see themthrough to deployment Generate ideas with the team and participatein improvement of standards Document all operational processes andestate details within the internal WIKI (Confluence). On callsupport What youll bring Computer science related honours degree orequivalent qualification or relevant experience Extensive anddemonstrable experience of mobile telephony product catalogue,accounts and billing systems Understanding of 3GPP specificationstandards and protocols and telecom call flows Understanding ofcontainerisation and orchestration Experience of working in or withagile development teams Understand the business and provisioningsystems for Mobile service (BSS/OSS) Strong skills in unix / shellscripting Knowledge of Database Management, Postrgres or Oracle SQLpreferrable Understanding of CI/CD Strong communication andanalytical skills Be organised and focused around the siftwaredelivery lifecycle (SDLC) Team overview Network to BusinessIntegration (N2BI) owns and manages systems and infrastructuresupporting Skys mobile and fixed telephony, broadband and IP corenetworks. N2BI act as an intermediary service function for allbroadband and telephony fulfilment, assurance, rating and billingfor other departments within Sky.N2BI works closely with otherdepartments across Sky to provide voice applications to supportSkys fixed and mobile telephony businesses including billing, fraudmanagement and regulatory compliance . This includes drawing upbusiness cases for new proposals and defining their benefits,overall programme management for designated projects and liaisonwith other areas of IT, networks, voice engineering and theOperations centres to ensure effective delivery.Responsibility alsoincludes aspects of the architecture, service design and managementof the Online Charging System and other aspects for the PolicyControl & Charging Architecture (PCCA) used by the Sky Mobileservice. The rewards Theres a reason people cant stop talking about#LifeAtSky . Our great range of rewards really are somethingspecial, here are just a few: Sky Q, for the TV you love all in oneplace A generous pension package Private healthcare Discountedmobile and broadband Inclusion & how youll work We are aDisability Confident Employer, and welcome and encourageapplications from all candidates. We will look to ensure a fair andconsistent experience for all, and will make reasonable adjustmentsto support you where appropriate. Please flag any adjustments youneed to your recruiter as early as you can.Weve embraced hybridworking and split our time between unique office spaces and theconvenience of working from home. Youll find out more about whathybrid working looks like for your role later on in the recruitmentprocess. Your office space: London, Brick Lane Our Brick Laneoffice is in the heart of the East End of London. Its part of avibrant and diverse community; close to street food, cafes andshops.The closest tube station is Aldgate East and Liverpool Streetis about a 10-minute walk. Wed love to hear from you Inventive,forward-thinking minds come together to work in Tech, Product andData at Sky. Its a place where you can explore what if, how far,and what next.But better doesnt stop at what we do, its how we doit, too. We embrace each others differences. We support ourcommunity and contribute to a sustainable future for our businessand the planet.If you believe in better, well back you all theway.Just so you know: if your application is successful, well askyou to complete a criminal record check. And depending on the roleyou have applied for and the nature of any convictions you mayhave, we might have to withdraw the offer.

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