Only 24h Left: OCS Technical Support Specialist -vacatures

Sky
City of Westminster
6 months ago
Applications closed

Related Jobs

View all jobs

(Only 24h Left) Data Scientist, Internship, United Kingdom -BCG X

AI Product Manager – Legal only

Senior Cloud Engineer (AWS)

Data Engineer / Analytics Engineer

Contract Observability Software Engineer

Data Science Manager

We believe in better. And we make it happen.Bettercontent. Better products. And better careers.Working in Tech,Product or Data at Sky is about building the next and the new. Frombroadband to broadcast, streaming to mobile, SkyQ to Sky Glass, wenever stand still. We optimise and innovate.We turn big ideas intothe products, content and services millions of people love.And wedo it all right here at Sky.OCS Technical Specialist is an excitingrole as part of an expert team responsible for supporting Skysproduction Online Charging System (OCS). This is the brains behindSky Mobile performing the real-time rating and charging functionfor Skys 3.5m+ subscribers. What youll do Provide L2 / L3 supportfor Amdocs OCS application Work closely with Sky OCS Design andDelivery, 3rd party vendor (Amdocs) and other departments acrossSky Incident and Problem management (Spark) of OCS issues Suggestimprovements. Co-operate to develop, coordinate & see themthrough to deployment Generate ideas with the team and participatein improvement of standards Document all operational processes andestate details within the internal WIKI (Confluence). On callsupport What youll bring Computer science related honours degree orequivalent qualification or relevant experience Extensive anddemonstrable experience of mobile telephony product catalogue,accounts and billing systems Understanding of 3GPP specificationstandards and protocols and telecom call flows Understanding ofcontainerisation and orchestration Experience of working in or withagile development teams Understand the business and provisioningsystems for Mobile service (BSS/OSS) Strong skills in unix / shellscripting Knowledge of Database Management, Postrgres or Oracle SQLpreferrable Understanding of CI/CD Strong communication andanalytical skills Be organised and focused around the siftwaredelivery lifecycle (SDLC) Team overview Network to BusinessIntegration (N2BI) owns and manages systems and infrastructuresupporting Skys mobile and fixed telephony, broadband and IP corenetworks. N2BI act as an intermediary service function for allbroadband and telephony fulfilment, assurance, rating and billingfor other departments within Sky.N2BI works closely with otherdepartments across Sky to provide voice applications to supportSkys fixed and mobile telephony businesses including billing, fraudmanagement and regulatory compliance . This includes drawing upbusiness cases for new proposals and defining their benefits,overall programme management for designated projects and liaisonwith other areas of IT, networks, voice engineering and theOperations centres to ensure effective delivery.Responsibility alsoincludes aspects of the architecture, service design and managementof the Online Charging System and other aspects for the PolicyControl & Charging Architecture (PCCA) used by the Sky Mobileservice. The rewards Theres a reason people cant stop talking about#LifeAtSky . Our great range of rewards really are somethingspecial, here are just a few: Sky Q, for the TV you love all in oneplace A generous pension package Private healthcare Discountedmobile and broadband Inclusion & how youll work We are aDisability Confident Employer, and welcome and encourageapplications from all candidates. We will look to ensure a fair andconsistent experience for all, and will make reasonable adjustmentsto support you where appropriate. Please flag any adjustments youneed to your recruiter as early as you can.Weve embraced hybridworking and split our time between unique office spaces and theconvenience of working from home. Youll find out more about whathybrid working looks like for your role later on in the recruitmentprocess. Your office space: London, Brick Lane Our Brick Laneoffice is in the heart of the East End of London. Its part of avibrant and diverse community; close to street food, cafes andshops.The closest tube station is Aldgate East and Liverpool Streetis about a 10-minute walk. Wed love to hear from you Inventive,forward-thinking minds come together to work in Tech, Product andData at Sky. Its a place where you can explore what if, how far,and what next.But better doesnt stop at what we do, its how we doit, too. We embrace each others differences. We support ourcommunity and contribute to a sustainable future for our businessand the planet.If you believe in better, well back you all theway.Just so you know: if your application is successful, well askyou to complete a criminal record check. And depending on the roleyou have applied for and the nature of any convictions you mayhave, we might have to withdraw the offer.

Get the latest insights and jobs direct. Sign up for our newsletter.

By subscribing you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

Negotiating Your Machine Learning Job Offer: Equity, Bonuses & Perks Explained

How to Secure a Compensation Package That Matches Your Technical Mastery and Strategic Influence in the UK’s ML Landscape Machine learning (ML) has rapidly shifted from an emerging discipline to a mission-critical function in modern enterprises. From optimising e-commerce recommendations to powering autonomous vehicles and driving innovation in healthcare, ML experts hold the keys to transformative outcomes. As a mid‑senior professional in this field, you’re not only crafting sophisticated algorithms; you’re often guiding strategic decisions about data pipelines, model deployment, and product direction. With such a powerful impact on business results, companies across the UK are going beyond standard salary structures to attract top ML talent. Negotiating a compensation package that truly reflects your value means looking beyond the numbers on your monthly payslip. In addition to a competitive base salary, you could be securing equity, performance-based bonuses, and perks that support your ongoing research, development, and growth. However, many mid‑senior ML professionals leave these additional benefits on the table—either because they’re unsure how to negotiate them or they simply underestimate their long-term worth. This guide explores every critical aspect of negotiating a machine learning job offer. Whether you’re joining an AI-focused start-up or a major tech player expanding its ML capabilities, understanding equity structures, bonus schemes, and strategic perks will help you lock in a package that matches your technical expertise and strategic influence. Let’s dive in.

Machine Learning Jobs in the Public Sector: Opportunities Across GDS, NHS, MOD, and More

Machine learning (ML) has rapidly moved from academic research labs to the heart of industrial and governmental operations. Its ability to uncover patterns, predict outcomes, and automate complex tasks has revolutionised industries ranging from finance to retail. Now, the public sector—encompassing government departments, healthcare systems, and defence agencies—has become an increasingly fertile ground for machine learning jobs. Why? Because government bodies oversee vast datasets, manage critical services for millions of citizens, and must operate efficiently under tight resource constraints. From using ML algorithms to improve patient outcomes in the NHS, to enhancing cybersecurity within the Ministry of Defence (MOD), there’s a growing demand for skilled ML professionals in UK public sector roles. If you’re passionate about harnessing data-driven insights to solve large-scale problems and contribute to societal well-being, machine learning jobs in the public sector offer an unparalleled blend of challenge and impact. In this article, we’ll explore the key reasons behind the public sector’s investment in ML, highlight the leading organisations, outline common job roles, and provide practical guidance on securing a machine learning position that helps shape the future of government services.

Contract vs Permanent Machine Learning Jobs: Which Pays Better in 2025?

Machine learning (ML) has swiftly become one of the most transformative forces in the UK technology landscape. From conversational AI and autonomous vehicles to fraud detection and personalised recommendations, ML algorithms are reshaping how organisations operate and how consumers experience products and services. In response, job opportunities in machine learning—including roles in data science, MLOps, natural language processing (NLP), computer vision, and more—have risen dramatically. Yet, as the demand for ML expertise booms, professionals face a pivotal choice about how they want to work. Some choose day‑rate contracting, leveraging short-term projects for potentially higher immediate pay. Others embrace fixed-term contract (FTC) roles for mid-range stability, or permanent positions for comprehensive benefits and a well-defined career path. In this article, we will explore these different employment models, highlighting the pros and cons of each, offering sample take‑home pay scenarios, and providing insights into which path might pay better in 2025. Whether you’re a new graduate with a machine learning degree or an experienced practitioner pivoting into an ML-heavy role, understanding these options is key to making informed career decisions.