Company Description
Novotel London West is part of Accor, the leading global hospitality group. It is one of the largest conference and accommodation providers within Accor. The hotel provides the international business community with space for up to 3000 delegates across 33 meeting rooms. It accommodates both business and leisure guests in one of our 630 bedrooms.
Job Description
As our nextMICE Sales Executive - Large Events, you will be responsible for fielding and responding to event enquiries (101 pax or more), converting them into bookings, and then planning the event in conjunction with all relevant Hotel Departments. The MICE Executive is responsible for ensuring that all duties are carried out in accordance with Novotel standards and current legislation.
Responsibilities include:
- Present a professional, friendly, and efficient impression of the Hotel at all times.
- Ensure that all tasks relating to guest comfort, guest satisfaction, or the impression the guest receives of the Hotel are treated with utmost priority.
- Be fully conversant with all facilities and services of the Novotel London West.
- Field enquiries, check availability, quote accordingly, convert, and then plan events at the Hotel.
- Enter all enquiries, bookings, denials, and cancellations into the appropriate Hotel’s diary system.
- Respond to all enquiries via the appropriate channel and within the given deadline.
- Liaise with all operational departments (e.g., Accounts, MICE Operations, Sales & Marketing, Food & Beverage) to ensure that all requirements are met and revenue is maximised.
- Be responsible for ensuring clients are invoiced correctly.
- Attend any site visits, planning meetings, tastings, or other occasions as required by a client.
- Prepare and present the weekly Function Sheet on schedule.
- Carry out any other reasonable duties that may be required.
Additional Information
As part of our team you can have:
- Free night stays in our UK hotels (T&C Applies)
- Discounted hotel rates all over the world in Accor Hotels
- Continuously learn and develop yourself with our Accor Academy
- Support your wellbeing in your professional and personal lives
- Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
- Participate actively in initiatives to build a more inclusive and sustainable world
- And many more benefits and perks
Our objective is simple: make you grow and give you the spark to unleash your personality.
Our commitment to Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor.
#J-18808-Ljbffr
