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Machine Learning Engineer - Hybrid Remote

Unitary
City of London
1 day ago
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Machine Learning Engineer
We are a rapidly growing startup developing solutions that blend human expertise and AI agents to handle manual customer and marketplace operations tasks. Our unique approach combines the strengths of human expertise (high accuracy and nuanced decision-making) with the advantages of AI automation (speed and cost efficiency). This cutting-edge technology helps businesses solve real-world challenges in trust & safety and beyond without complex technical integration. We believe in an online world free from harm, where we can trust AI to make safe and fair decisions.
We have raised about $25M in VC funding from top-tier funds, including Creandum and Plural, and operate at significant scale - analysing millions of daily images and videos. We are now looking for a Machine Learning Engineer to build and deliver innovative AI products to our customers. Your software expertise and machine learning knowledge will help transform our customers' manual processes into AI-automated solutions.
Your mission will be to ensure our customers receive the most effective AI solutions for their specific needs, either by delivering solutions to them or creating capabilities that support these activities. You will apply your technical and analytical skills to understand customer challenges and collaborate with them to leverage our AI in the automation of their work. Initially, you will provide hands-on support for our machine learning models as they come to market, but then will gradually develop self-service tools that empower customers to achieve value independently.

Collaborate with customers to thoroughly understand their workflows, then design and build Virtual Agents that automate their processes.
Contribute to the development of our Virtual Agent development platform that scales with our product strategy.
Ensure our AI services maintain high standards of reliability, observability, availability, and performance.
Participate in our machine learning community to influence how we implement machine learning and computer vision technologies, shaping Unitary's future.
Contribute full-stack development, including software engineering, DevOps, and MLOps, along with light task and project management to ensure your AI solutions deliver maximum value.


For this particular role, we need a proactive Machine Learning Engineer who is comfortable engaging with customers and technical internal stakeholders and exploring and presenting new ideas. Have strong Python and Machine Learning Engineering skills, with experience using and applying AI to solve customer problems
Can (or want to learn to) develop agentic AI systems that can automate human processes
Have an understanding of (or want to learn) how software is deployed through Kubernetes, and with the capability to deploy some infrastructure elements independently
Can demonstrate problem-solving and project management skills in order to analyse workflows and design automated solutions
Can travel to our company-wide off-sites three times per year

Experience working in a fully remote, international team
A background in building and operating agentic AI systems
Experience with MLOps practices and tools, and monitoring machine learning systems in production
Proficiency with SQL and NoSQL databases
Experience with Large Language Models (LLMs) and a keen interest in staying current with the latest AI technology advancements
Unitary is a remote-first team of c. Flexible hours and location
Competitive salary and equity package
Occupational pension
Generous paid parental leave
Generous paid sick leave
Annual budget for your professional development and growth

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