Be at the heart of actionFly remote-controlled drones into enemy territory to gather vital information.

Apply Now

Machine Learning Data Associate II, North America Customer Fulfillment (NACF)

Amazon
Halstead
6 days ago
Create job alert
Overview

Job ID: 3063450 | ADCI - Maharashtra - D80

Amazon is a global leader in e-commerce and cloud computing, headquartered in Seattle, Washington. Since its inception in 1995, Amazon has strived to be the world's most customer-centric company, catering to a global customer base, which includes not only consumers but also our sellers and vendors (selling partners). Our platform empowers world-class retail brands and individual sellers to increase sales and reach new customers.

The North America Customer Fulfillment (NACF) team is dedicated to effectively network labor planning for optimizing customer experience and enhancing productivity. The AI Ops MLDA (Machine Learning Data Associate) team is dedicated to implementing GenAI solutions to automate and augment tasks across North America Supply Chain (NASC) and Global Services Risk & Compliance (GSRC) teams. The team focuses on expanding use-case portfolios and accelerating the automation lifecycle through internal GenAI products for workflow automation.

Key responsibilities
  • Create and optimize Standard Operating Procedures (SOPs) using AI-powered documentation tools, including managing process recordings and converting them into detailed written documentation
  • Collaborate with Subject Matter Experts (SMEs) to capture and document process knowledge and quality metrics using generative AI tools, while gathering diverse work samples for comprehensive coverage
  • Implement process automation using low-code/no-code AI platforms for setup, execution, and optimization, including output validation and issue resolution
  • Develop and optimize analytical workflows using SQL and Python, leveraging AI assistance, and train team members on automation best practices
  • Work closely with SMEs and cross-functional teams to ensure successful automation deployment and continuous process improvement
  • Full-time position with regular working hours from 11:00 AM to 8:00 PM IST (India Standard Time)
Basic Qualifications
  • Educational Background: Bachelor's degree in any discipline
  • Technical Skills: Proficiency in MS Excel; basic understanding of SQL and Python
  • Communication Skills: Strong verbal and written communication skills in English
  • 1+ years of relevant work experience in process documentation or automation
Preferred Qualifications
  • Experience with prompt engineering, AI/ML tools, and process automation
  • Strong knowledge of process documentation, analysis knowledge
  • Technical proficiency in SQL querying and Python programming for data analysis
  • Strong analytical and problem-solving skills
  • Ability to work independently and as part of a team

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Posted: August 21, 2025 (Updated 5 days ago)

Posted: July 15, 2025 (Updated 11 days ago)

Posted: September 3, 2025 (Updated 19 days ago)

Posted: September 26, 2025 (Updated 22 days ago)

Posted: July 21, 2025 (Updated 24 days ago)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.


#J-18808-Ljbffr

Related Jobs

View all jobs

AI and Data Engineer

AI & Data Engineer

Staff Data Scientist, Associate Director (Manchester)

Business & Data Governance Associate - Data Science & AI - Nomura

Data Scientist Associate

Staff Data Scientist, Associate Director (Manchester)

Subscribe to Future Tech Insights for the latest jobs & insights, direct to your inbox.

By subscribing, you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

Machine Learning Recruitment Trends 2025 (UK): What Job Seekers Need To Know About Today’s Hiring Process

Summary: UK machine learning hiring has shifted from title‑led CV screens to capability‑driven assessments that emphasise shipped ML/LLM features, robust evaluation, observability, safety/governance, cost control and measurable business impact. This guide explains what’s changed, what to expect in interviews & how to prepare—especially for ML engineers, applied scientists, LLM application engineers, ML platform/MLOps engineers and AI product managers. Who this is for: ML engineers, applied ML/LLM engineers, LLM/retrieval engineers, ML platform/MLOps/SRE, data scientists transitioning to production ML, AI product managers & tech‑lead candidates targeting roles in the UK.

Why Machine Learning Careers in the UK Are Becoming More Multidisciplinary

Machine learning (ML) has moved from research labs into mainstream UK businesses. From healthcare diagnostics to fraud detection, autonomous vehicles to recommendation engines, ML underpins critical services and consumer experiences. But the skillset required of today’s machine learning professionals is no longer purely technical. Employers increasingly seek multidisciplinary expertise: not only coding, algorithms & statistics, but also knowledge of law, ethics, psychology, linguistics & design. This article explores why UK machine learning careers are becoming more multidisciplinary, how these fields intersect with ML roles, and what both job-seekers & employers need to understand to succeed in a rapidly changing landscape.

Machine Learning Team Structures Explained: Who Does What in a Modern Machine Learning Department

Machine learning is now central to many advanced data-driven products and services across the UK. Whether you work in finance, healthcare, retail, autonomous vehicles, recommendation systems, robotics, or consumer applications, there’s a need for dedicated machine learning teams that can deliver models into production, maintain them, keep them secure, efficient, fair, and aligned with business objectives. If you’re hiring for or applying to ML roles via MachineLearningJobs.co.uk, this article will help you understand what roles are typically present in a mature machine learning department, how they collaborate through project lifecycles, what skills and qualifications UK employers look for, what the career paths and salaries are, current trends and challenges, and how to build an effective ML team.