Internal use only – Grade E
About us
We are The Very Group and we’re here to help families get more out of life. We know that our customers work hard for their families and have a lot to balance in their busy lives. That’s why we combine amazing brands and products with flexible payment options on Very.co.uk to help them say yes to the things they love. We’re just as passionate about helping our people get more out of life too; building careers with real growth, a sense of purpose, belonging and wellbeing.
About the Team
Supporting the Customer Management function, the Customer Data Solutions (CDS) engineering team is focused on developing and actioning the strategies for engaging and communicating with our customers through their entire lifecycle - from recruiting and onboarding, through to lapsing.
We work very closely with Marketing functions across both the Retail and Financial Services arms of the business with ties into Customer Care teams, to serve our customers’ needs, and the Technology team to ensure we’re getting the most out of our existing tech stack, including adopting our new cloud-based CRM platform and richly populated data warehouse, and identifying new opportunities to explore.
About the role
As a Lead Data Engineer within the CDS. you’ll play a key role in designing, deploying, managing, maintaining, and reinventing the processes that our customer communications teams rely upon to effectively engage with and manage our customers.
As part of the role you will:
- Translate business requirements into detailed user stories to be worked across the team to generate robust data processes to support campaign selections, customer profiling and campaign performance reporting and analysis.
- Manipulate large volumes of data across multiple sources and systems.
- Develop a deep understanding of the wide variety of data sources available and look to leverage as much benefit from it as possible.
- Collaborate closely with Campaign Selections, Marketing and Technology teams to ensure customer communications are implemented as effectively, accurately and in as automated a manner as possible.
- Lead junior colleagues in project work, reviewing and approving their work and otherwise act as an example and mentor to them.
About you
Along with a logical mindset and common-sense approach, you’ll be able to visualise and articulate how multiple systems and processes interact with each other.
- You’ll have strong SQL or SAS experience as a baseline technical skillset which we can build upon by teaching you our toolkits and the unique pieces of kit we use across the teams.
- You’ll be comfortable communicating on all areas of your work, able to deliver technical information to technical and non-technical audiences with ease.
- You’ll have proven experience in defining, scoping and leading delivery of technically complex projects involving rigorous testing.
Some of our benefits
- Flexible, hybrid working model
- Inclusive culture and environment, check out our Glassdoor reviews
- £1000 flexible benefits allowance to suit your needs
- 30 days holiday + bank holidays
- Udemy learning access
- Bonus potential (performance and business-related)
- Up to 25% discount on Very.co.uk
- Matched pension up to 6%
- More benefits can be found on ourCareers Site
How to apply
Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this role, you will be required to undertake a credit, CIFAS, Right to Work checks and if a specific requirement of your role a DBS (criminal records) check. Should your application progress we require you to let the team know if there is anything you need to disclose in relation to any of these checks prior to them being undertaken, including any unspent criminal convictions.
What happens next?
Our talent acquisition team will be in touch if you’re successful so keep an eye on your emails! We’ll arrange a short call to learn more about you, as well as answer any questions you have. If it feels like we’re a good match, we’ll share your CV with the hiring manager to review. Our interview process is tailored to each role and can be in-person or held remotely.
You can expect a two-stage interview process for this position:
1st stage- An informal 30-45 minute video call with the hiring team to discuss your skills and relevant experience. This is a great opportunity to find out more about the role and to ask any questions you may have.
2nd stage -A one-hour formal interview with a Task and some competency based questions.
As an inclusive employer please do let us know if you require any reasonable adjustments.
If you'd like to know more about our interviews, you can find outhere.
Equal opportunities
We’re an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
