Lead Content Data Analyst

RS Group is seeking a Lead Content Data Analyst to join our team on a permanent basis. In this role, you will drive data analysis and reporting across our Content and Digital Merchandising teams, bringing fresh ideas, leadership, and innovative techniques to support smarter decision‑making and prioritisation.

With significant investments in our enterprise data platforms, you will play a key role in transforming customer data into actionable insights, helping our digital merchandisers enhance content quality, optimise campaigns, and deliver measurable business impact across EMEA, APAC and the Americas.

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• Develop KPI dashboards for Content and Digital Merchandising teams.
  
• Collaborate with digital merchandisers to understand customer challenges and use data to build solutions.
  
• Create a framework to measure content quality and its correlation to commercial performance.
  
• Build standardised and automated reports to support Digital Merchandising Quarterly Reviews.
  
• Provide insights to suppliers, enhancing the value proposition of our Supplier Partner Programs.
  
• Integrate new customer data sources into merchandising reports using Customer Data Master, Customer Data Platform and Voice of the Customer systems.
  
• Expand reporting and datasets to deliver insights across all global markets.
  
• Develop statistical models to demonstrate the value of Digital Merchandising initiatives.
  

You are a data‑driven leader with a passion for turning complex data into actionable insights. You thrive in a collaborative, fast‑paced environment and are comfortable influencing stakeholders across multiple business functions.

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• Proven experience in B2B or B2C digital data analysis.
  
• Strong proficiency in enterprise data tools: Snowflake, SQL, Python, R, Power BI, Adobe Analytics.
  
• Experienced in applying statistical analysis to solve business challenges.
  
• Skilled in data visualisation, effectively telling a story tailored to the audience.
  
• Deep understanding of the digital and e‑commerce landscape, including KPIs, levers and systems for driving performance.
  
• Strong knowledge of marketing channels and their impact on results.
  
• Experience proactively identifying opportunities to improve UX and CX.
  

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• Proven track record of delivering results and taking ownership of outcomes.
  
• Strong customer focus, influencing senior‑level stakeholders with a flexible and culturally aware approach.
  
• Skilled in building relationships and influencing external agencies, suppliers and senior management.
  
• Ability to influence cross‑functional teams to achieve business goals.
  
• Self‑starter with a can‑do attitude, able to manage and prioritise workload independently.
  
• Demonstrates strong change management skills and encourages a ‘digital mindset’ across the organisation.
  
• Comfortable making independent decisions with limited information.
  

At RS, you’ll receive employee benefits including annual performance bonus, enhanced maternity and paternity leave, private healthcare and a range of family‑friendly policies. These include:

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• £500 a year for health condition monitoring and consultation.
  
• Support for neurodiverse colleagues and families.
  
• Support for women at different life stages.
  
• Enhanced coverage for LGBTQ+ colleagues.
  
• Fertility coverage including IVF for lesbian couples and support for surrogacy and adoption.
  

At RS we’ve been solving engineering problems for over 80 years: big ones, small ones, easy and difficult ones. We turn the ‘what ifs’ into the ‘why nots’, the impossible into the possible.

Our purpose? Making amazing happen for a better world. We offer service and product solutions. We send out a parcel every 2 seconds, to over 130 countries. We provide over 700,000 in‑stock and over 3 million unstocked products to more than 1.2 million customers.

We want people like you, as you are curious about things, you like doing things differently and also in a human way with empathy. Because that’s exactly how we partner with people – our customers, suppliers, colleagues and communities – to solve problems.

We’ll also invest in your development and wellbeing – because building a more diverse and inclusive culture, being ethical, responsible and committed to our Environment, Social and Governance (ESG) action plan is at the heart of everything we do. Come and join us and we’ll help you to think big, do more and unleash your brilliance, so you do amazing things too.