Who we are:

For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

We encourage you to apply if your qualifications and experience are a good fit for any of our openings.

Your Role:

Global Relay delivers enterprise services to 23,000 customers in 90 countries, including 22 of the top 25 global banks. As a DevOps platform engineer you will be responsible for the smooth operation of on-premise production and lower environment platforms depended on by engineering teams throughout the organisation.

Your Job:

Given the varied nature of the role, your time will be split working across the following areas:

Automation: Designing and implementing platform solutions that scale with minimal downtime while maintaining highest security standards Operations: Monitor and ensure smooth operation of production and test environments by executing common sysadmin (system administration) tasks and automating repetitive tasks Collaboration:Collaborating with cross functional teams to ensure requirements are met in line with expectations through planned and business as usual (BAU) activities Service Reliability: Occasionally provide support and initial troubleshooting when required by reviewing dashboards and logs to ensure system issues are timely addressed

Some of the technologies that you will interact with include:

Big Data Technology such as Cassandra, Ceph, Kafka, Pulsar, OpenSearch Build & Deployment Automation such as Bitbucket, Jenkins, Ansible Containerization/Virtualization (Docker/Podman, VMware) Instrumentation & Monitoring (Loki, Grafana, Mimir, Zabbix, Prometheus) Languages/Scripts: Python, Bash, Java

Where you have knowledge gaps, training and shadowing opportunities will be provided.

About You:

You have an automation-first mindset. You enjoy sharing your knowledge and have a thirst for expanding your own technical horizons. You are able to work under pressure and you are a keen problem solver with a drive for finding efficient solutions to challenging problems. 

3+ years experience as a Linux /Platform Engineer engineer or similar role Bachelor degree in Computer Science or related field Experienced in using Python You are comfortable working in a cross geographic team. Understanding of computer science fundamentals like threading, OOP and more Understanding of software systems concepts such as networking, firewalls, protocols, databases and more Some understanding of software delivery practices such as Git branching models and configuration management Experience with: Linux, Bash RDBS and NoSQL DBs such as Ms SQL, Cassandra CI/CD tools such as Jenkins or similar Infrastructure as Code tools such as Ansible or Puppet Containerisation/Virtualization technology such as Docker, Podman, VMware Load balancing tools such as HA-Proxy, Nginx or F5

Nice to haves

Experience with any of these: Cassandra, Ceph, Zookeeper, Kafka, CockroachDB, or OpenSearch Understanding of software delivery practices such as feature toggling, no-downtime deployment Experience with Java or GoLang

What you can expect:

At Global Relay, there’s no ceiling to what you can achieve. It’s the land of opportunity for the energetic, the intelligent, the driven. You’ll receive the mentoring, coaching, and support you need to reach your career goals. You’ll be part of a culture that breeds creativity and rewards perseverance and hard work. And you’ll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.

We understand flexible work arrangements are important, and we encourage that in our work culture. Whether it’s flexibility around work hours, workstyle, or lifestyle, we want to ensure our employees have a healthy work/life balance. We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home.