Head of Product
Location: Office-based in Glasgow, home-based, or other locations as required.
Hours: Monday to Friday, 09:00–17:30 (37.5 hours/week) with TOIL or overtime as required.
Travel: UK travel required; must have a full, clean UK driving license and suitable vehicle.
Salary: Up to £60,000 per annum, depending on experience.
The Head of Product is a strategic leadership role responsible for defining and executing the company’s product vision, ensuring alignment with business objectives, and driving long-term growth. This individual will oversee multiple product lifecycles, from concept to launch and ongoing iteration, ensuring that products meet customer needs and market demands.
As a key decision-maker, the Head of Product will work closely with cross-functional teams, including engineering, design, marketing, sales, and customer success, to develop and refine innovative products that enhance user experience and drive revenue.
The role involves working closely with developers to translate business requirements into technical solutions, manage product backlogs, and implement Agile methodologies for efficient execution. Additionally, this position includes leading and mentoring a high-performing product team, fostering a culture of innovation, collaboration, and continuous improvement.
Staying ahead of industry trends, technological advancements, and customer insights is critical to identifying new opportunities for growth and differentiation, ensuring that the company’s offerings remain competitive, user-friendly, and commercially viable.
Embedding a culture of continuous development requires regular review and refinement of the product strategy based on market trends, customer feedback, and performance data.
Product Strategy & Vision
- Define and execute a clear, customer-focused product strategy aligned with business goals.
- Develop and communicate a compelling product vision that drives innovation and market differentiation.
- Ensure alignment between product development and company objectives through a well-defined roadmap.
Product Development & Execution
- Oversee the full product lifecycle, from ideation and development to launch and continuous improvement.
- Work closely with engineering teams to define technical requirements, ensure feasibility, and manage development processes.
- Implement Agile and iterative methodologies to drive efficiency, quality, and responsiveness in product development.
- Establish and track key performance metrics to measure product success and inform future improvements.
Collaboration & Stakeholder Management
- Work cross-functionally with engineering, design, marketing, sales, and customer success teams to deliver high-impact products.
- Engage with executive leadership to ensure strategic alignment and secure buy-in for key product initiatives.
- Collaborate with external partners, industry experts, and regulatory bodies to stay ahead of market trends and compliance requirements.
User-Centred Design & Market Research
- Conduct thorough market research, competitor analysis, and user feedback collection to inform product decisions.
- Champion a customer-first approach by incorporating user insights into product development.
- Ensure products are intuitive, accessible, and deliver a seamless user experience.
Team Leadership & Continuous Development
- Build, mentor, and scale a high-performing product management team.
- Foster a culture of collaboration, learning, and continuous improvement.
- Provide professional development opportunities to ensure the team stays ahead of industry trends and best practices.
Regulatory & Sector-Specific Expertise
- Ensure compliance with industry regulations, data security, and ethical considerations in product design.
- Leverage sector-specific knowledge to develop products that address the unique challenges of Health and Justice systems.
General Responsibilities
- Report to and be mentored by the Operations Director.
- Work independently while aligning with business objectives.
- Plan and organise workload to balance multiple projects and priorities.
- Provide specialist advice and guidance on key product areas.
- Develop and maintain in-depth (non-technical) knowledge of current and future systems.
- Contribute to process improvement initiatives to enhance efficiency and quality.
- Occasionally work flexibly, including weekends or evenings, to meet deadlines.
- Conform with Data Protection, IT Security, and governance policies.
Person Specification
Essential
Proven track record of leading product teams and delivering successful products in a fast-paced environment.
Demonstrated ability to define and execute product strategies that align with business objectives.
Experience in driving user-centric innovation, using data insights, market research, and customer feedback.
Strong commercial acumen, with a track record of improving product performance and driving revenue growth.
Experience in Agile, Lean, or other iterative product development methodologies.
Strong background in collaborating with engineering teams to translate business requirements into technical solutions.
Experience working with data-driven decision-making, using analytics and performance metrics.
Strong problem-solving skills, with the ability to balance technical feasibility, customer needs, and business priorities.
Excellent communication and stakeholder management skills.
Desirable
Experience in scaling product teams and establishing best practices for product management.
Experience working with senior leadership to influence business strategy and direction.
Demonstrated success in launching products in regulated industries, such as Health and Justice.
Experience in managing multiple products, roadmaps, and priorities effectively.
Background in integrating AI, machine learning, or other emerging technologies into product development.
Experience working with external stakeholders, such as regulators or industry bodies, to ensure compliance and best practices.
Knowledge of UX/UI principles and user research methodologies.
Understanding of financial forecasting and budgeting for product initiatives.
Education & Qualifications
Essential: Bachelor's degree in Business, Computer Science, Engineering, or a related field.
Desirable: MBA or relevant postgraduate qualification; professional certifications in Agile, Product Management, or related areas (e.g., Certified Scrum Product Owner).
This is an exciting opportunity to lead and shape a growing product team, driving innovation and strategy in a dynamic organisation. The role offers career progression and potential for funded development opportunities
