Guest Experience Ambassador (Hiring Immediately) [Apply in 3Minutes]

We are recruiting a Floor Host to be part of theRapport team, based at our client's office in Fenchurch Street. Youwill be part of a large and diverse team that supports our client:a Fortune Global 500 company, where excellence and creativity arethe norm every single day. This is the ideal role for someone whohas an incredible ability to spark immediate Rapport with theguests arriving to the building. You will be an integral part of ahighly professional team focused on delivering outstanding serviceand memorable experiences. Time management is an integral part ofthis role. The ability to take ownership is key to success andfantastic communication is essential. This is a full-time,permanent role (40 hours per week). You will be working from Mondayto Friday on a shift rota basis between 7 AM and 8 PM (withflexibility as per client’s needs). Main responsibilities -Providing an exceptional welcome to customers to the building -Ensuring the smooth running of day-to-day operation on the floorand a safe working environment for all floor occupants - Improvingcustomer engagement in all areas - Ensuring allequipment/technology is in working order and report when required -Maintaining high standards so that customer’s expectations areconsistently exceeded - Checking that all meeting rooms are set upcorrectly according to the agreed specification The ideal candidatewill - Share our Rapport values: Create Rapport, Be Brilliant,Innovative Spirit, Walk Tall and Stronger Together - Have apositive, outgoing personality and be able to easily build rapportwith key stakeholders - Be proactive, flexible and adaptable, withgreat attention to detail and ambition to learn and grow - Displayexcellent personal presentation and interpersonal skills - Becomputer literate, with excellent communication skills, verbal andwritten, with a professional telephone and email etiquette -Demonstrate the ability to work independently and manage ownworkload Some of our benefits include: - Exclusive travel discountswith TUI, Expedia, Booking.com and many more - Save money on yourgroceries with discounts on Tesco, Sainsbury’s, Morrisons and othermajor brands - A wide range of offers dedicated to improving yourpersonal finances for a more secure future, including lifeassurance cover - Regular emails filled with the best discounts andsavings available - Receive cash rewards every time you spend anduse them on a wide range of brands - Financial rewards - forrecommending your friends and family and/or even when you bring newbusiness to us (legitimate qualified sales leads) - Contributorypension scheme - Access to wellness programs to promote the mentalhealth and well-being of our Ambassadors - Employee AssistanceProgram to guide and support our team members - Quick access foryou and your immediate family to a Digital GP, and wider healthcarebenefits - Learning & development opportunities to support yourpersonal and professional development and growth - WOW Awards tocelebrate our brilliant Ambassadors nominated for their exceptionalservice by our guests and clients - One Paid Day for Charity WorkWhy Rapport? Our people come first, and we are committed todeveloping you and offering a number of fantastic professional andpersonal development opportunities. We have a suite of over 50training workshops and a number of Leadership programmes to supportyou with your development and career progression within Rapport. Weare committed to equality of opportunity and inclusion within theworkplace, and we celebrate everyone’s differences and diversebackgrounds. We have created a number of Employee Networks as partof our “Be Yourself at Rapport” programme, to create a safe spacefor our Ambassadors to connect and collaborate, ensuring wechampion diversity and inclusion in all that we do. OurAmbassadors’ mental and physical wellbeing is very important to us,and we continue to have a real focus on providing the variedsupport and initiatives for our teams to get involved in. Rapportis also a Disability Confident Employer, and we have a number ofpartnerships with external organisations providing jobopportunities within the company for people with specialeducational needs and disabilities. About the Company Rapport is anaward winning, specialist company that provides corporateorganisations with a range of fully managed front and back of houseguest services. Our tailored services are provided to clients inall major cities in the UK and Ireland and in key locations in theUS and Hong Kong. We are very proud to count some of the UK’s mostforward-thinking, blue-chip companies as our clients, from smallboutique firms to large multi-site international corporations, allwith a common goal to provide excellent Customer Service. Our mostprestigious awards include: - In the 2021 ‘Best Companies to workfor’ awards, Rapport was recognised as being the Best Company toWork for in the U.K. Business Services Sector, Rapport wasrecognised as the second Best (Large) Company to Work for in the UKand third Best Company to Work for in London (all categories andcompany sizes). - We were awarded three stars from ‘BestCompanies’, their ultimate accolade, in 2021 signifying a ‘WorldClass’ company. - Top 30 Best Places to Work in Hospitality in 2021winner. - Excellence in Diversity & Inclusion at HR inHospitality Awards 2019 Rapport is a part of Compass Group UK &Ireland, a FTSE 100 company. Please visit our website,www.rapportservice.com, for further information and before applyingto learn more about Rapport and our clients. We will contactapplicants within 5-7 workings days. Rapport job adverts alwaysgain a high response rate, but we do review all applications.Please check your inbox and your junk/spam folder for our responseto your application. Due to high application volumes, we recommendthat you do not apply for more than one role at any time. Pleaseensure you apply for the role that best matches yourexperience.