Who We AreBoston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.What You'll DoWHAT YOU’LL DOThe GenAI Portfolio focuses on improving the working experience of the case team by addressing their major pain points and finding opportunities for optimization. The portfolio is prioritizing the use of Generative AI tools to enhance BCG's productivity and value delivery.As a Global Product Manager, you will play a pivotal role in developing and scaling GenAI products that align with business needs and user demands. You work collaboratively across teams to influence outcomes without direct authority. We are looking for a passionate and innovative Product Manager with Agile expertise to join us in our Digital Transformation journey.Your squad will be responsible for:Product managing a selection of GenAI enterprise toolsDriving continuous rapid POCs to identify and deploy high value Gen AI toolsDriving the roadmap for new GenAI products, focusing on business applications that create value for users.Collaborating with stakeholders to define priorities and manage the product lifecycle, from concept to delivery.Developing strategies to improve product usability, adoption, and performance within the organization.Among your responsibilities, you will:Deliver business results and customer valueAs a member of a GenAI squad work to continuously deliver customer value each sprint.Deliver outcomes that support specific and measurable KPIsOwn backlog prioritization and ensure the roadmap reflects stakeholder needs and strategic objectivesStand in as proxy Product Owner, as neededServe as the voice of customer or end-userTranslating the voice and needs of customer into user stories, engaging users as neededEngaging in continuous discovery (e.g., via surveys & interviews) to understand customer needsLeveraging empirical and qualitative data to assess feature performance and inform prioritizationAnalyzing tradeoffs involving customer value, cost, and effort.Representing customer needs to ensure they are understood and integrated into the Squad’s workProactively seeking customer feedback to learn and better understand their needs and requirementsFacilitating product demos to empower Squad members with real-time feedback from customersEnable the organization’s new way of workingModeling behaviors to support the organization’s transformation to a new way of workingPromote collaboration across squads, stakeholders, and leadership teamsFoster a squad culture aligned with BCG digital transformation goals.Providing informal and formal feedback within context of larger performance management systemSupport and enable the Squad to effectively deliverRegularly engage with the Squad to offer feedback on work-in-progress and clarify requirementsEngage with Chapter Leads regarding resourcing and functional expertise required in Squad, aligning on requirements and responsibilitiesProvide feedback as part of performance management of Squad members and other members of the Product PortfolioYOU’RE GOOD ATBeing user-focused and dedicated to understanding & learning about user needs and requirementsOperating with a transparency mindset, communicating clearly and openly both above and belowBringing a data-driven approach to decision makingFacilitating requirement discovery sessions with users to understand business context, user intent, solution objectives, and expected impact.Analyzing and breaking down the problem statement(s) and applying critical reasoning and creative thinking to constructively address business challenges and proposed solutionsCollaborating with the development team on feasibility assessment, change/UX on usability, and ensure that it works within the constraints of the business, communicating to audiences across BCG and the world. You build and sustain relationships with key stakeholders, and know how to deliver effective and engaging presentationsDefine and track KPIs that helps get the squad and products closer to the OKRs.Identifying problems and opportunities to innovate across a portfolio of the GenAI productsWhat You'll BringExperience building GenAI/AI and user-facing productsA background supporting the build of new software in enterprise settingsTotal 5 - 7 years’ relevant experience as a product manager/analyst, business analyst or scrum masterAgile Certifications, preferably Scrum.org (Professional Scrum Product Owner) or Scrum Alliance (Certified Product Owner)Experience in delivering AI products, specifically with a focus on GenAI and Large Language Models (LLMs), and integrating these technologies with user-facing applications.Familiarity or experience with technologies and platforms like OpenAI’s GPT models, RAG (Retrieval Augmented Generation), Fine tuning or other machine learning frameworks.Understanding of agile principles and ways of workingGood understanding of technology enabled business transformation, Digital transformation, Organizational transformation, delivering enterprise-level IT and Digital projectsStrategic thinker who can converge ideas into tangible productsHighly organized & proactive, and detailed-oriented approach to product managementStrong communications and stakeholder management skillsExperience working with JIRA or similar tool aWho You'll Work WithEvery member of your squadInternal customers, translating their voice and needs into user stories and engaging users as neededProduct Owners to align on priorities, dependencies and best practicesCross-functional teams, including engineering, design, and business leadershipBoston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.
