Purpose of the job:
The role requires a highly organised and excellent communicator acting as a key link between field-based staff, agents, and administrative colleagues. You will provide pro-active, professional and efficient support to the Estates Team to ensure department key objectives are met, including supporting the delivery of the divestment strategy and comprehensive estate management. This role requires you to work alongside other internal disciplines across the business sectors, from Operations to Finance and Legal and the Leased & Tenanted and Managed estate.
The position is office based, and you may also be required to attend off site team meetings.
Duties & Responsibilities:
To provide comprehensive administrative support to the Estates Team.
Management of the internal Estate System, maintaining records and key estates documents.
Development and maintenance of process guides and ensuring processes are followed within the team.
Administration associated with the Leasehold estate, supporting the Estate Surveyors to ensure efficient estate management practice.
Assisting with the management of Pubs Code compliance matters for disposal activity and internal auditing.
Management of annual communication updates to head landlords, non-licensed premises (NLP) and free-of-tie tenants.
Arranging execution of legal property transfer documents and on completing ensuring all sale documentation is filed correctly.
Minute taking at Team Meetings as required including off site visits.
Maintaining a log of Asset of Community Value (ACV) nominations and listings.
Coordinating and updating system(s) and tracker for Valuation Office Agency business rates information requests and general freehold enquiries.
Liaising with internal departments, solicitors and agents to maintain business continuity and achieve key objectives.
Provide support for disposal activity.
Manage requests for information from solicitors, agents and Head Landlords, and coordinate the provision of statutory certificates.
Arranging payments, raising purchase orders and CHAPS payment forms.
Reviewing, sorting, scanning and distribution of post – prioritising as appropriate.
Leasehold updates including Lease Renewals and Rent Reviews.
Arranging access for Head landlord inspections.
General queries relating to Leasehold sites.
Land registry searches to confirm ownership details.
Wayleaves – coordinating Telecoms new installations and access requests.
Arranging installation and removal of security with our external security partner as required.
All ad-hoc reporting and project work as required
Skills, Expertise & Qualifications:
Experience of Pub Industry and/or Estates or Property role
High level of computer literacy (Word/PowerPoint/Excel/Outlook Email System) proficient I.T skills particularly in Excel (confident using lookups)
Confident and professional manner with excellent customer service skills.
Strong understanding of systems management.
Meticulous attention to detail.
Proven ability to work collaboratively with internal and external stakeholders and prioritise tasks.
Flexible work approach.
A little bit about us…
The Solihull Pub Support Team offices are light and airy offices in Shirley, Solihull, where you will be greeted by our Welcome Team. We have free onsite secure parking with EV charging and cycle storage, a subsidised canteen serving breakfast and lunch, as well as an onsite pub used for social events. The offices are fully accessible.
What's in it for you?
25 days annual leave
Annual Leave Purchase Scheme
Pension
Vitality Healthcare
Opt in dental insurance programme
Annual bonus scheme
The Stonegate discount card offering discounts across our managed estate
Online benefits portal offering discounts across the High Street and other retailers
At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug & Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at .
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. You can contact us on .
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