Role:Digital CRM Senior Architect

Job Location:London, UK/ Hybrid

Job Type:FTE

Job Description-

Required skill: Microsoft Dynamics - Sales, Dynamics CRM entities, workflows, configurations, customization development, Plug-ins, custom workflows, Java scripts, web resources, integrations development.

Shift timings: UK shift time

• Extremely sound in Dynamics CRM entities, workflows, configurations, customization development, Plug-ins, custom workflows, Java scripts, web resources, integrations development.

• Sound knowledge in core .NET technology, SQL Server, Power Platform, and SSRS

• Proficient on CRM Functional areas in Sales Force Automation, Marketing automation and Service management functionality

• Excellent communication and problem-solving skills

• Experience of working on full life cycle implementations across multiple versions of Dynamics CRM/365

• Types of Solutions and Deployments to various environments

• Agile methodologies

Skills and Experience:

• Minimum 5 years of experience in application development roles & implementation of Microsoft Dynamics CRM based solutions.

• Understanding and practicing the SDLC, and ability to take on the various roles as required, such as gathering requirements, design, deployment, testing and training

• Demonstrated experience in developing solutions with ASP.net, JavaScript, SQL, C#, Web Services and Web API

• Experience with Power Apps, Power Automate and Power Portal.

• Experience with agile process and methodologies desirable.

• Good presentation and excellent written and verbal communication skills.

• Degree in IT or relevant industry experience; and

• Current Microsoft Certifications will be highly regarded

Roles and Responsibilities:

• Lead developer for area/stream, run technical workshops end users to define business.

• Identify and resolve systems issues, Ownership of TDD for area , DevOps owners Automation.

• Provides technical expertise, direction, and leadership to the technical team for a project. Ensure all components of the technical architecture are properly integrated and implemented.

• Leads team in the building of CRM solutions that meets requirements.

• Responsible for end-to-end technical assurance, technical governance, technical best practices, the reuse of technical assets, and the assignment of technical work. Responsible for technical direction of the project.

• Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in operating Product Testing, UAT Support.

• Mentors and coaches CRM developers and team members

• Day-to-day management of the teams, working closely with the Project Manager to provide information around scheduling, risks, issues, changes, etc.

• Participates in daily leadership calls, stand-ups, can outline performance of technical team

• Ensure technical issues are resolved in a cost effective, efficient, and timely manner

• Establish the criteria related to the release process for the team in promoting code to the appropriate environments and monitor the promotion of such code so it is in line with the processes described in the Configuration Management Plan

• Ensure teams have access to the Configuration Management Plan and use the approved Configuration Control tool

• Participate in all work product review sessions described in the Quality Plan to ensure compliance with the technical design.

• Ensure the Developer invites a subject matter expert that is knowledgeable about the system change to any conformance review

• Coach and mentor the technical team in the development of the project from a technical perspective

• Provide technical support and technical quality control throughout all stages of the project

• Provide technical subject matter expertise for the technical delivery processes and implementation. This may include, but is not limited to, informal meetings with team members on technical strategy of project; attendance at status meetings with customer entities as requested: review and involvement in all technical work product reviews

• Work with other key architecture roles to ensure the technology is being applied to meet the business objectives (Applications Architect, Data Architect, etc.)

• Collaborate with the Configuration Management Specialist to define configuration management processes and procedures for configuration items (code, configuration settings, etc.

• Participate in Work Product Reviews as referenced in the Project Quality Plan will support new pursuits and business and asked to validate estimates

Regards,

Priya